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July 2023 by Dream Car qual o seu?
As a carrier I assure you if you don’t make an appointment the staff will not help.All they want is to be sitting on the chair like there’s nothing besides them.Needed a vehicle loaded which was FORK on but with 25 prior to closing they refused to help.Just a warning the staff Osmar friendly. And if you don’t have an appointment go home.Or come with an appointment so they can help you.
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April 2023 by Henry H
Quick and fast loading. Staff is nice and helpful.
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May 2022 by Majdi khalil
Terrible service, purchased 2 items from them, phone system says title available in yard. Turns out they dont have the title, sent a driver from Toronto 25hr drive and can't pick it up due to no title. They refused to do anything and just said we charge you storage until the title comes or you pay the relist fee, terrible company. Will start a credit card dispute.Update:I called the yard ahead of time to find out if the trailer I purchased was heavily damaged, and they said it wasn't, the auction pictures were intentionally taken at an angle where you could not see the obvious damage. I had told them I have to come.my self to pick it up and they said it shouldn't be a problem. My truck box was damaged when they loaded the trailer. When you look at the trailer from behind it looked like it was making a right turn was bent beyond repair. I had to take it to a framing shop and spend 3 days to get it straightened enough that I can some what pull it 25hrs. Letting you management know is garbage and doesn't resolve the issue you generic reply is dishonest and disrespectful. I spent 15000$ just to get this mess home. You are a disgrace and should not be allowed to do busniess, everything you have posted the pictures are no where near the actual damage.
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May 2022 by Alvaro Jaurigui Tovar
Bad place to buy cars here 2 hrs bad services
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May 2022 by Villaurigui Roofing LLC
Bad services take 1 hr ro get loaded
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March 2022 by j griego
Great fast services.
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October 2021 by Pepe Gonzalez
Loved it, nice and easy to get in and out... not like Houston or Dallas that takes you 2 hours to do anything in the offices.
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September 2021 by Mailer Ven
Bad experience with Copart Andrews, TX. I was first but the truck came 40 min later, they removed the driver cat converter because clearly, you can see recent cuts on the exhaust pipe without rust signals. I understand the guarantee "AS IS - WHERE IS" but this it's too obvious. Mexican Mafias inside.
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July 2021 by Billy Vasquez
Always helpful and nice . Very professional
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June 2021 by Laura Garcia
Daniela answered my questions and calls was able to speak directly to her process was easy great customer service!!
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May 2021 by Shawna Lewellen
They towed my car to their yard and I took my title to them the next week and they wrote me a check!! It has been over two weeks since that has happened and I've been to 3 different banks and they all told me it was a unregistered account and yet they refuse to do anything about it!! I'm writing bbb on them for sure!!!
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April 2021 by Smeh ..
I understand that when you buy salvage cars you pretty much you get what you get but the truck they sold is ridiculous. Its really rusted and unrepairable COPART do better.
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February 2021 by Pepo Glz.
Loved it, nice and easy to get in and out... not like Houston or Dallas that takes you 2 hours to do anything in the offices.
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January 2021 by Jim Drago
People were nicer and more helpful there than most Coparts.
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November 2020 by Alamance Auto center
poor customer service, called the day won the vehicle to investigate what requires us to move vehicle out their lot , their agent told us they will help load the vehicle with us providing lot number of vehicle to make sure what type of vehicle it is , my driver got there and they refused to help load the vehicle, we had to spend $550 just to load the vehicle, we wished we were told right info before driver had to waste over 4 hours trying to find a company will help load the vehicle, policy is not same as every location , its really up to the manager if they want to help or not.
