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November 2023 by Steve Wusterbarth
Took my truck for oil change and inspection, the returned later with my car for oil change. Excellent service, friendly personnel.
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November 2023 by GinaGarcia59
Service was fast & very friendlyWill go back for next service to be done.
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November 2023 by Stephen Gwinner
Never got any service from them. Was being a truck they worked on for 40 minutes. By the time it was my turn, their inspector had left so I never went back
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November 2023 by Richard Holden
Pull up, one vehicle in a bay. Another truck was in the second oil change bay, with the bay blocked off by a cone. We were told that it would be 5-10 minutes until we were brought in. No big deal. 35 minutes later, we were finally pulled in. But not before the other bay was finally opened and someone who had just arrived, got pulled in. At that point, I told them I ONLY wanted an oil change. Was asked about my air filter, I instructed them to leave everything alone, it was changed out a few weeks ago. This guy was very slow and not very efficient with time. Next thing I know, the air filter was pulled out to verify. That ticked me off. How hard is it to ONLY check the oil?!! At that point, the man asks for the car info. Then starts talking pricing. I told them I wanted full synthetic Castro. I was then told that the ONLY brand they now carry is Dura-Max. On top of that, a basic car oil change for full synthetic is roughly $110!! Are you out of your minds??? Synthetic blend was $55, half the price. We are a synthetic only family, keep your blend. What bothers me a bit is the difference in price had you of bought this oil at a store. Blend to full would mayyyyyyybe be about $2/quart difference. I normally do all of my own work, but we were on a time crunch on a last minute trip. I skipped the oil change and drove away asap. We will not be back, and I don’t recommend this place. Add them to the list of oil-territory money grubs!
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November 2023 by Rose Mary Lopez
Always a pleasure to visit the team in Andrews, Texas. I needed wiper blades after a good rain and they always greet with a smile and I'm in and out quickly.
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September 2023 by Misty Ramos
Take 5 employees always are super nice and take care of my vehicle promptly. They gave us all a snack and water this trip.
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September 2023 by Jon Wise
The staff looked a little tired and frustrated when I arrived. Still, they did their jobs quickly and efficiently.
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September 2023 by Benito Morin
Tech working the pit needs to take stairs going down and voming out of pit. He would just jump down from top bay and climb out of pit without using stairs. Big liability.Service: Oil change
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September 2023 by Amy Morgan
The ONLY place I will go to get my oil changed!!! They are always nice, and lightening fast!!! The lady running that place needs a raise, and needs to teach all your locations....HOW ITS DONE!!!!Service: Oil change
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September 2023 by Nadia Lopez
I took my truck in for the first time and had a really great experience with Alex. He was very respectful, knowledgeable, explained everything he was going to do to my truck in detail and made me feel like he was going above & beyond for us! Thank you Alex! We will be returning customers for sure.Services: Air & cabin filter replacement
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September 2023 by Brenda G.
Price quoted on the phone doubled when I was in the bay. They did not check my fluid levels or tire pressure. My washer fluid was completely empty. Never , ever using you again.
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July 2023 by Micheal A Cuevas
Went to get my inspection done, and the guy with the long goatee said my front brow on the front windshield was too long. My brow is above the As-1 line and he even tried saying he would pass me for $50 after I told him it was within legal standards. Hate to see people go as low as trying to rip people off for an extra buck lol
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July 2023 by Servando Vasquez
Great Service! I felt sorry for the workers though! It was like 104 degrees and they had no type of fan or anything to keep them cool while working in shop but I’m sure they get to cool off in office.Service: Oil change
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July 2023 by navy19902010
3 Stars - but only for this morning's discussion with the Andrews Hwy shop, Odessa. I called to see if they have (in stock) a fuel filter - " I would'nt know, unless you bring in the truck" Really? I even offered to give the VIN and the response was the same - What, physically bringing the truck in (a Fleet truck, btw) is going to magically give you information that you can't get by knowing the VIN??? Unbelievable.On another note, the last time I stopped here the service (Oil change) was perfect....I stopped because the .....line place had me waiting for 40 minutes and the 3 cars in front did not move the entire time....so, kudos to Take 5 for that visit, but this one - meeh!Service: Oil change
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July 2023 by Michael Barnett
Been in several times the last few days for work. None of these folks ever had bad attitudes, always polite and getting the work done quick and right.
