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February 2024 by Brian Heironimus
been getting my tires, alignment breaks and oil changes for a little over 6 years now here. I was tired of getting cheap tires from discount and needing new ones every couple of years. I can just drop my vehicle off here in the morning and pick it up later in the afternoon. they always use all the discount codes offline, and I highly recommend the lifetime alignment. the gentleman that worked there for years who did the front customer service left but he trained a wonderful lady who is great as well
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February 2024 by Edward Forbes
Made an appointment for an oil change. When I arrived my vehicle was immediately taken back. Oil was changed and I was notified of any additional services that were recommended. Manager Roy was informative and courteous. I was happy with service and recommendations.
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December 2023 by Margaret Freeman
Happy with the communication from the service advisor. Had my vehicle in for an oil change & vehicle system checks. I'm sure I'll choose them again for service.
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December 2023 by Steve W.
Good experience.Make and appointment and arrived on time and the repairs were done quickly for the amount of work i had done.
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December 2023 by Felixiano Santos
It doesn't do any good to an appointment with these guys any more I had for noon Saturday and they pushed it till 4:30 and still didn't comply ended up staying there after till closing time and where's the manager who cause all this. He wasn't there before 4:30 when I returned
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November 2023 by James Fielder
I scheduled an 8 am tire alignment appointment, but Firestone didn't contact me with any updates throughout the day. Surprisingly, they didn't start working on my truck until the afternoon. Extremely poor communication and service.
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September 2023 by Chris R.
Bought tires there for years. Got two more new ones recently; thought getting BALANCED CORRECTLY THE FIRST TIME was part of the job. Had to come back 2nd time for a job that should've been done the first time. Inside of an hour, they couldnt slip me in to REBALANCE 2 tires. I had to leave after 1 hr, 15 min. Work not done again! Won't be back.
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August 2023 by Caylie Cunningham
So I'll probably never go to this firestone again! I brought my car to get an alignment and they call me and tell me my car needs a new battery. Ive never had a problem with my car not starting nor my battery. So I tell them I don't want the battery just the alignment.Tell me why when I pick my car up they are like oh your car won't start we even tried to jump it and we had to roll it out the garage. So im pissed I get to my car and I have my boyfriend jump it and it starts right up. Like nice try wrong person. On top of it took 4 hours to get just an alignment..Never Again!
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July 2023 by Bill Vitany
From the moment I walked in I was greeted promptly, cordially and professionally. My requests for service were met with 100% satisfaction. Huge kudos to Kyle, the front of the house lady and Roy. Just dynamite.Service: Tires
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July 2023 by Zachary Adams
Came in with quite a healthy job I was needing taken care of, they tackled it with smiles on their faces and utmost professionalism. Communication was great along the way, and they even saved my LED wheel lights and handled them with care too. Definitely would recommend this location if you’re concerned about peace of mind
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June 2023 by Chris Robinson
I only buy tires here; it's handy enough, and the management staff is good to work with. My only problem is the lack of care some of tire techs apply toward lugnut removal and re-installation. I've emphasized that I DO NOT want my wheel nuts loosened or installed with an impact wrench, yet 2 out 2 times a tech has done exactly this and managed to jam up two lug nuts on the same wheel of the same car. I always have to go over each lug nut to verify that they still work, and that they can be LOOSENED again with a hand tool. Firestone needs to enlighten their tire technicians to this problem (I probably speak for others) and ensure that these guys are willing to abide by factory torque values and ensure that the customer can break his own wheel nuts to address a flat tire. Impact wrenches RUIN studs and lug nuts. Granted, individual people have different physical strength, but torque should always be the same, and impact tools SHOULD NOT BE USED to loosen or tighten.Service: Tires
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April 2023 by Daniel Chambers
Sam in the front office was very nice and went out of her way to see that we were taken care of, great atmosphere and I will definitely be back.
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February 2023 by Matt W
Roy and Zach are great dropped off my car early on a friday rotors oil change and a check engine light fixed before 2pm same day. These guys always take care of us always fast and always great friendly serviceServices: Brakes
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February 2023 by Travis Gonzales
I took my truck in today to get a front end alignment and they broke loose one of my brake lines to my caliper and tried tell me that it’s leaking. Do not take your vehicle to them they will break something that wasn’t broken before.
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February 2023 by Matt Mogannam
Worst slowest experience of my life. I know that Firestone is horrible but something made me give them another chance and I have been sitting here regretting it for 3+hours now for a 1 hour job. Don’t spend your money here.Services: Brakes
