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December 2023 by Donna Pitchford
The highest praise possible goes to Eric Cleto at the collision center. We had a paint recall and Toyota North America, Inc did everything to not take responsibility. Eric worked months for us. The car is finally painted and Eric had it detailed also. Eric you are the best!!!!!!!!!!
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April 2023 by Symone Hickman
Would rate 0 stars if I could. Don't bring your vehicles here for work. Uncommunicative service staff, lazy technicians.We waited over 2 months for our car that only had front end damage. We got our car back without our floor matts, a disconnected steering wheel (horn and controls now won't work), along with many other issues. They now claim they aren't responsible for this.Like I said DON'T bring your cars here.
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January 2023 by jerrik westberry
Worse shop ever! They can't fix anything right. And if they break it they won't pay to fix it. Absolutely Horrible!Services: Steering & suspension repair
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October 2022 by Donna Stasko
Robert from the collision center was great. Robert is very professional and patient with all my questions. Thank you for a great experience. Highly recommend this center for auto service and major repairs. Thank you again.
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October 2022 by Rachel Ledesma
I had a GREAT experience. My questions were answered almost immediately. The communication was great, I was kept informed while my vehicle was there. I received my vehicle back quickly. The whole process was better than I expected. They truly exceeded my expectations. I 100% recommend Gulf Coast for all your vehicle repairs.Service: Body & Trim
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October 2022 by Nick Bartimmo
Exceptional job done by Robert and Daniel on my 2010 Lexus. Paint and assembly was done with factory precision. I hope to not have to do this again, but i wouldn't hesitate to return to GC Auto body shop for my repairs. Excellent work by a quality team.Services: Painting
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October 2022 by dia phillips
My car was badly damaged by a neighbors two pit bulls.Gulf Coast Collision made my car look like showroom quality. Great workmanship and great people.Highly recommend them.Services: Painting
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October 2022 by Liz Reddoch
This review is from my husband who took in his FJ for repairs the end of last year.I typically don’t take the time to complain about bad service or poor workmanship. I am a busy person who tries to stay positive. I get tired of hearing people blame their poor business on everything except their poor business practices. When I recently hit a deer in my Toyota FJ at 60 mph, I trusted that Gulf Coast collision center at Coastal Toyota in Angleton would do professional repair work on my vehicle. After all we had bought 4 new Toyotas from them and they were on Allstate’s preferred repair shop list. Current supply issues meant that parts were ordered before they would take my vehicle in.The first time the shop said the FJ was finished, the 2 most obvious problems were: 1) poor fitting between the hood and fender, and 2) the driver side cowling at the edge of the windshield was not repaired- only pushed down. Robert Leatherwood tried to argue that the fitting wasn’t bad and that the cowling was not part of the wreck. I showed him a photo of the wreck where the cowling had popped up. A plastic clip had broken.Two weeks later, they called me again to pick up the FJ. On this second try, I found those items fixed, but the kick panel trim under the passenger door was damaged when a worker pried on it to fit the fender trim. They kept it another week.I accepted the FJ on the next visit even though there were still problems. After I got it home, I noticed that the plastic push pins holding the radiator at the top were an incorrect size and loose. When a passenger actuated the window control, the control pulled out. The plastic tab on the door control had been broken when repairs were made to the dents in the door. The inner fender guards were torn off and not replaced.The paint on the outer front bumper passenger side has silver paint on the surrounding black surface due to sloppy prep work. There is silver paint overspray on the sidewall of the passenger side rear tire.I am still finding problems that the repair shop caused. As I removed the lower engine cover for an oil change, the rubber protector for the headlight plug fell out. It hadn’t been installed on the headlight that was replaced. The next thing that happened was the rubber wiper at the lower edge of the window popped up. When I looked under it, they had added a spot of what looked like roofing tar to stick it down instead of replacing the plastic piece they broke.I have no confidence in the quality of the repairs made to my vehicle. The dealership stated that the collision repairs will restore the vehicle to a pre-collision state. The customer shouldn’t have to function as quality control. There is apparently no internal quality control for the collision center. We have been loyal customers at Coastal Toyota, having purchased new Highlander, FJ Cruiser, 4Runner, and Camry. I have no desire to purchase another new car if repairs can’t be done to a professional standard.Service: Body & Trim
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October 2022 by Beronica Armendariz
Fast and efficient service. They kept in contact with me the entire process. I get my car fixed here all the time, service is amazing, the receptionist Margarita provided amazing customer service. I recommend gulf coast for all my needsServices: Tires
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October 2022 by Cathy Kieffer
After being in a car accident, we took our vehicle here for repairs. The staff was super nice and very attentive! The repairs were actually done before the estimated time period given. Definitely recommend this facility!Service: Body & Trim
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October 2022 by Patricia Woodruff
Awesome staff!! Wonderful communication skills!! Take your wrecked vehicle into Gulf Coast Collision and get back a beautiful ? ride!!
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October 2021 by Rene Kocurek
They called and gave us updates on the progress of our vehicle, sent email receipts, etc. Fantastic customer service and they even cleaned the car inside and out before we picked it up.
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October 2021 by Toni Roden
We have done business with them a couple of times. Great prices, quality work, always beautiful outcomes. They are up front, down to earth, good people.
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October 2020 by John Coburn
Thus far they have done everything possible to keep me informed about the progress on my truck after someone ran a stop sign and hit me on the highway.Also they have kept on my insurance company to move forward with this matter in a timely manner so to get me back in my business HOTSHOT truck