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July 2024 by Andrea Aguirre
The Wells Fargo location in Angelton is a disaster. Terrible customer service, staff take their sweet time. If you need "branch service," expect to wait at least an hour. It's like going to the DVM, be prepared to WAIT. Wells Fargos' new slogan should be: Sit down, shut up, and give us your money.
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May 2024 by Sofia Cano
Terrible customer service. My husband came in for a cashier’s check and the employee told him she wasn’t doing them today. She assumed he didn’t speak English. He was confused because he’s done it before. She said she didn’t want to because she had to walk to the back to grab one. She was very rude when he asked for his ID and told him there was a fee like as if he wasn’t going to afford it. Very rude employee.
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February 2024 by Chelsea Johnson
I can't say enough about the excellent and professional service we received. My senior parents and senior Uncle and Aunt questions were welcomed. I am so grateful for her caring heart and time she spent with us.
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June 2023 by Kristian Jones
Called in to inquire about a new account and to ask if i had any outstanding balances with them from the past. Banker tells me she cant check that for me. When i ask her why she very rudely responded that it wasnt a secure line. I let her know i wasnt interested anymore based on her attitude. Karen much?
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May 2023 by MediCaded
Called in to inquire about a new account and to ask if i had any outstanding balances with them from the past. Banker tells me she cant check that for me. When i ask her why she very rudely responded that it wasnt a secure line. I let her know i wasnt interested anymore based on her attitude. Karen much?
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May 2023 by Tammy K.
new to the area had wells fargo bank 14 years third trip to this bank goes like this debit card canceled due to fraud. third time to send debit not stupid enough to just download app to use phone. which I feel wells fargo or the DS IS trying to do. I need to take money out I need two forms of ID if card was sent I wouldn't need to get cash out. the blonde female was on a powerctrip I assume stated my driver's license didn't match my card I had to come inside. she even stated ots obvious your aware of it. wow someone needs some customer service skills. so now I come into bank to meet a male female banker that started stating the law. stated I wasn't getting any money out of his bank cause I csny follow the law. went onto asking about my personal business of why my name different I was Teo different people. I was not aware of that he began to ridicule me and allowed the other two females to do the same. after I jumped on board and give the same respect I was given he told me to leave. hey if you can't handle it don't dish it out. shame on you wells fargo allowing your customers to be treated like this. beware of Chad and his team they are definitely DS trained and might wanna choose another branch to do your banking I'm sure this location will be shit down or at least until they get some real humans hired with a personality and customer service skills.
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September 2022 by brenda everette
By far the best customer service
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September 2022 by drillbittreed10
Went to Make a deposit at 2:30 PM on a Tuesday and the drive-thu was closed. No reason was given . How can ya make a deposit if the bank is closed and the last time i tried to go into the bank you had to have an appt to do so.
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June 2022 by Jack Attack
Close time at 5pm on Tuesday but no banker available at 4.20pm?!?!?!?! Not a single banker?!?! Last apt was 3.30pm.should have post the time of banker work by the door so people doesn’t have to wait still the teller clean the line then tell u “u have to talk to banker but last apt at 3.30”??!?!
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June 2021 by cindy bird
Wells Fargo is a greatbank for what i need it for. They have been very helpful with everything I have needed. I'm love tho bank...??????
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June 2021 by Cindy “The Cub” Bird
Wells Fargo is a greatbank for what i need it for. They have been very helpful with everything I have needed. I'm love tho bank...??????
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December 2020 by Harper Meng
Pretty bad service!
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October 2020 by Enrique Gutiérrez
(Translated by Google) Terrible service. They closed my account without explanation and without warning, Very bad company.(Original)Terrible servicio. Me cerraron la cuenta sin explicacion y sin aviso,Muy mala compañía.
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September 2018 by Lorie Winter
Great customer service, helped immediately when my account was hacked.
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August 2018 by Team INVICTUS Texas
Valerie is quick, efficient, professional, and delivers amazing customer service with a smile.
