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July 2025 by Dan Cunningham
I’ve been to AutoZone all over the country. This is the best one I’ve ever been to. Keep doing what you’re doing guy/gals. Glad this is my local store.
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June 2025 by Lyndsey Renee Y
I needed a new battery and the guys here were beyond helpful! I appreciate the info and assistance in getting my battery and having it installed!!
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June 2025 by Camryn H
Charles B was absolutely fantastic, all previous reviews on him are truthful! My battery was kaput and he went above and beyond to help me get the replacement. When there was a slight issue with parts he made sure he went out of his way to correct it, he told me he wanted my car safe. He cleaned out all the corrosion and replaced my battery. I will absolutely return to Anna Autozone because of Charles friendly and kind customer service. We need more people like Charles!!
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June 2025 by Nia J
Charles B helped me sooo much with my fuse questions regarding my vehicle and fixed the problem and he took out the time to assist me and I appreciate him so much
Give him a raise he deserves it
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June 2025 by Katlyn Denise
Charles was amazing. The back hatch of my car is broken so it’s hard to open it and we were trying to get my brake lights changed for my safety and he stayed an hour and a half past closing just to make sure I got them changed. unfortunately there were something else wrong with it But he still stayed and he was very kind, even though he had a family to go home to. I honestly don’t think there’s many people out there like that so the fact that he would stay just to help me when he could’ve just said no come back tomorrow speaks volume about him. That man deserves a raise or something.
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June 2025 by Jonathan Wallace
I had a fantastic experience with my service at this location. The manager, Charles B. eloquently explained the issues our vehicle had and worked with us to remedy the issue so that we could get back on the road quickly and with no worries. He answered all of our questions competently, patiently, and with the utmost care to ensure that we understood what our options were and how the car generally runs. He exhausted all of the options for a diagnostics and made sure that we left informed, satisfied, and better-off. I'm coming back tomorrow so he can help me better understand the condition of my other car. Genuinely kind gentleman. Thanks to him, I'll be returning to AutoZone whenever I have any concerns.
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June 2025 by Coach “Bridget” Spencer
Five stars aren't enough for Charles B.!
From start to finish, Charles was an exceptional salesperson. When the battery on my Mini Cooper died nearly 50 miles from my checkpoint, he provided clear, in-depth guidance on the replacement process. Once I got it changed, he even encouraged me to bring the car in for a follow-up consultation. In a time when great service and simple kindness are rare, Charles went above and beyond. Thank you, Charles—you truly made a difference!
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June 2025 by Katy Mitchell
Charles at Auto Zone Parts in Anna went above and beyond in helping me. My son’s car needed to replace a headlight. He helped me find the part and helped me install it. I not car parts savy, so his help was crucial for me to get my son’s car inspected. I highly recommend this business. I will be a lifetime customer.
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May 2025 by Chino Campos
People are always happy and helpful here.
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May 2025 by Bobby Uttal
Friendly staff
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April 2025 by Brenna Courson
The people here are always super nice. Shoutout John B. He took half an hour helping me figure out my wiper blades and got me a discount.
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April 2025 by Rachel Malone
Mistakes are made and I can say it was on both ends but I want to thank the mangers for making this right my a/c is working great and everything was fixed within a hour thank you so much!!!
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April 2025 by jonathan mays
Super helpful!!!
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April 2025 by Adnan Dharani
If you want to get in the zone this is where you got to go friendly staff they even help you change out certain parts in your car if they can do it for free
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March 2025 by Chelsi Benjamin
Had a wonderful experience at the Anna location. Staff were very friendly and helpful. Needed a battery ASAP due to an important engagement tomorrow. JB walked me through each option of batteries for my suv and replaced my battery for me. JB even showed me how a battery is replaced! Great customer service!
