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March 2024 by Michele Ahern
I am so relieved to have found Jody Bills. He was highly recommended on the Melissa Facebook page so I instantly called him. He answered the phone and was instantly pleasant, informative, thorough and patient. I set up a consultation and same thing. My husband and I decided to use Jody and his team for our personal taxes due to their professionalism, knowledge and friendliness. Jody thoroughly walked us through our taxes and options giving us advice and the education behind his recommendations. I am so relieved to have found a local professional and knowledgeable CPA!! He also has helped me form an LLC. Thank you so much Jody and team for all your help and expertise!!!
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March 2024 by Dawson Ensley
Debbie was extremely helpful and knowledgeable! Easiest filing experience we have had!
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March 2024 by Katy Young
We've been using Liberty Tax for the past couple years and have never had any issues. This year we had all of our documents ready and filed in February. We just got notice that they have a teacher appreciation week (first time as far as I know) where teachers can receive a percent off of their filing fees. We called and asked if we could get that applied retroactively, and they told us no, but if we referred any other teachers they could get the discount. To me it just seems like bad business to exclude someone during an appreciation week, especially when they are a returning customer. We have had good experiences in the past, but this makes me consider going somewhere else next year.
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June 2023 by Charmi S.
The franchise owner Jody and employees constantly harassed my husband in paying some sort of 'completion' fee, when to this day they have not completed any of our taxes. We visited the location above and upon visit they told us that we were missing a document. To this date, Debbie has not completed our tax returns. Below is the small sniper of threats we were receiving from the franchise owners and employees. From: Jody Bills I've had to get a lawyer involved multiple times in the past and it won't go your way. It will actually cost you far more than $100.00 and that won't go to me either. It will go to a lawyer and Collin county courthouse. From: Debbie We will be contacting our attorney if payment isn't received by Thursday, May 18.Like Jody said this have cheated multiple people in the past for same reasons. These criminals have our private information; they' know our socials and where we live. These people do not belong in small peaceful community. AVOID THESE CRIMINALS AND PUNT THEM OUT OF OUR COMMUNITY.
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April 2023 by Sean Venetjoki
Moved from out of state, so i had a partial year there and here. They took care of that aspect without issue. Super friendly and accommodating. Only reasons for a 4 of 5 star review is when attempting to make the appointment online using the option to, it would not allow me to complete and make the appointment so I emailed them as that was also an option. Week later no response still so i had to take time from work to call and schedule. Minor inconvenience but why have the options if they are flawed and do not respond? And the other issue was I was told my taxes were complete and I could sign digitally but I prefer in person, if I wouldn't have gone in person I may not have caught that they had not applied for a tax credit that they already had the documentation from me for. All in all I would recommend and will be using them again.
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April 2023 by Deborah Tarver
Quick and personal service! I’m so glad I was referred to Liberty. Really took the headache out of doing my taxes this year. I plan on using Liberty for other business services too!
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April 2023 by Chelsea Paulsen
Jodie is awesome. Swear I wouldn't know what to do without him. Turbo tax told me I owed the gov 37sumthin. He told me to itemize. Turbo tax brought that number up! I was being screwed!! Jodie got me set straight with a small fee and 21sumthin owed to the IRS. Way better and a fantastic fast experience.
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March 2023 by Dawn Byars
Quick and easy! Debbie made sure I understood the entire process.
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February 2023 by Kristin Goodwin
Amazing service from setting up the appointment to submitting the paperwork. Explained everything in detail! So happy we found this place!
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February 2023 by Zuri Berry
Ms Debbie was really sweet and helpful 5 stars
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February 2023 by Tim Goodwin
Debbie and Jody are awesome, super helpful!
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January 2023 by Ally Woodruff
Liberty Tax Anna was helpful and easy to work with!
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April 2022 by Debra Pontious
I am so pleased about my experience with Liberty Tax. I went in thinking I was going to owe and came out with a refund. My Tax preparer was kind and very knowledgeable and it did not take long at all. I have complete confidence in Liberty Tax.( Even if I owed, I would feel the same.). I know who will be doing my taxes next year without a doubt!
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April 2022 by Stewart Murray
Deborah & the team at Liberty Tax Anna is the only way to go! They help, assist, & guide you through every step. It’s an annual visit to Liberty Tax Anna that’s worth every penny.Best regards,Stew
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April 2022 by April Zuniga
Debbie was amazingly fast and helped us get a big refund. Not only was Debbie fast, she was very knowledgeable ! Highly recommended!!
