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March 2024 by Patriot
Wish there was still a pizza experience like when I was a kid. But has great pizza. But I miss the buffets.
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February 2024 by Gavrielle Lopez
My pizza & food were great. This issue here is the service. I stood in the front waiting to receive my to go order (that should’ve been ready 10 minutes prior) for almost 10 minutes without even being acknowledged at all. The phones were ringing and no one was answering them. There were people in the back clearly because I could hear them, but no one acknowledged the front of the restaurant at all. On top of that my to go order was not even ready. I thought it may be because they were short staffed, but I saw a total of 5-6 people with an almost empty restaurant and no one could even say “someone will be right with you” to show they at least have acknowledged I was there. After I received my order I noticed the ranches and dips were not given to me, so I went back in and stood for over 15 minutes waiting for someone to acknowledge me again! 2 people came to the register a total of 6 times to do who knows what on the register and went right back to the back without saying a word to me. It took a total of 50 minutes extra of waiting to get my order than what I was quoted and should’ve had to wait. If I hadn’t paid money for my dips I would’ve left. Do better & teach your employees to show better customer service.
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February 2024 by 67SSchevelle
Always liked the pan pizza if it's made correctly but we went in and it was me my dad and 2 kids and they watched us walk in sit there for 20 mins which seemed like forever never asked us for drinks or service then I walked up and had to wait in line just for them to tell me the don't have ppl to waitress and I can only get specials online.. who's managing this place because it's a nice place but empty everyday.. guess they make money on deliveries
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January 2024 by Karen Schoenwetter
Good food for a less expensive
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January 2024 by Andrew Pronger
I called at 9:30 pm on a Friday night for delivery and no one at the store would answer the phone. I placed an order on line and went to pick it up. Employees were standing around doing nothing. I asked for well done pizza and it was far from. Why offer delivery when no one will answer the phone after 9:30 pm.
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January 2024 by Brandon Chin
I prefer my cheese pizza with cheese, not just crust and sauce. Bunch of brain dead idiots.
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December 2023 by Gary L. Jefferson
I drive from Rockport to Aransas Pass Pizza Hut, because the Rockport store never fix my order the way it is ordered.
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December 2023 by Otaku Rey
Hey James (“store manager”), I prefer actual customer service and NO HAIR with my pizza, thanks!I had a hair BAKED INTO my pizza (I’ll attach photos). I’d also like to note that I’m brunette. JAMES, the “store manager”, was so disrespectful to me when I had called the store about my experience. Maybe next time he won’t make a snide remark about the color of hair that was baked into my pizza and try and argue with a customer about it.I won’t buy from here again. I never had an issue with them till this point, but this experience today was awful.
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December 2023 by Jessica Vaughn
Pass it up, its not worth it. Poor service, ok food and over charged. When discussing over charge with manager was told I could not get a refund only a verbal discount with no documentation. Way to treat your customers.
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December 2023 by Wander21719148343
Overcharged, refused refund and manager rude. You can eat anywhere but tolerating rude employees is not worth the visit
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November 2023 by Gypsie Leckbee
I ordered mozzarella cheese sticks got bread sticks not again
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November 2023 by Leslie Lugo
They burnt my cheesy bread and cinnamon sticks and they didn’t even bother to cut them. I had to cut them myself at home. And they didn’t give me any icing ??♀️
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November 2023 by penny g
Unfortunately I have to report the Pizza.hut in Aransas pass is a place you need to pass on! We ordered and first we're told they didn't do salads anymore and it is on the menu! 2nd pop is in cans no fountain drinks whe ordered simple One pizza melt and a order of breadsticks. We did get the pizza melts and we waited another 25 min still no bread sticks ! So we.went to pay and guess what they brought out was burnt breadsticks and he wanted us to take them to go! We said no! So fair warning to all.
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November 2023 by Santana J
The food was good, and the service was alright as well. If you'd want an alternative for a meal or if you have no plans for dinner, I would go
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October 2023 by Terry Allen
Online ordering and store pickup. Worked out great. Thank you Terry Allen.
