CVS is a pharmacy and retail store that offers a variety of services, including prescription management, vaccinations, and COVID-19 testing. Customers generally find the staff to be helpful, friendly, and professional. Many reviews highlight the helpfulness of employees like pharmacists and front-store staff, with some praising their quick and courteous service. The pharmacy staff, including managers and specific staff members, are often described as knowledgeable and willing to assist with questions and prescriptions. Despite some negative reviews about delays and staffing issues, recent feedback indicates improvements, with added staff and better delivery options. Customers appreciate the drive-through service, which can be quick, especially when there are no lines, though wait times inside can vary when lines are longer. The store's older age compared to other CVS locations does not seem to impact customer satisfaction, as many have positive experiences regardless. The store is also conducting COVID-19 testing where available, with eligibility depending on location, age, and health guidelines. While high demand can cause delays in lab results, the overall experience is viewed positively by many customers. The store maintains a family atmosphere, and customers feel confident in the helpfulness and professionalism of the staff. Overall, CVS in this area is seen as a reliable place for prescriptions, vaccinations, and other health-related services, with ongoing improvements to customer experience.
They will not answer the phone. The automated phone system is very poorly designed and is totally inadequate as is their web portal and smart phone application. The only thing this pharmacy provides is grief.
November 2024
Terrible store. The new layout is a disaster and there's never anyone around to help you. The pharmacy is slow and chaotic.
October 2024
Call goes directly to the voicemail. Never answers the call. And they can’t even verify with insurance about the prescription sent by doctors. They don’t get the urgency of treatment.
