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October 2023 by Karen Contreras
Terrible customer services. Be careful not to trust your business to these people. To communicate it is horrible waiting time of hours.
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October 2023 by Blake Brewer
Quality and customer service has gone downhill.. I would highly recommend not using this company if you are looking for a large scale printer.
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July 2023 by Khang Nguyen
Really really bad customer service. Don't have even a phone number in Arlington Facility to call.
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June 2023 by Shelston Caruth
Reference #B35229113109-001While picking up my supplies, the forklift driver dropped my pallet by the door Nd walked away without even acknowledging me.I wanted 5 mins for him or anyone to come and use the forklift to place the pallet in the bed of my truck.After 5 mins I began to breakdown pallet and load the boxes 1by 1. After i was halfway through loading the boxes, the forklift driver and another old dude in full Jean outfit walked passed me multiple times without even acknowledging or attempting to use the forklift to load the pallet …..This experience was horrible and I will be switching printing companies and letting other fellow business owners about the lack of customer service and professionalism at 4over.
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April 2023 by Javier Garcia
Worst cusmoer service ever. Never meet their deadlines and no one cares about your orders. Its like dealing with children.
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March 2023 by Cesar Gutierrez
Bad customer service. I’ve called several times and no answer. The chat just gives you auto responses.
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February 2023 by check onwe
They have been getting worse for a long time. They recently changed there website and there is no customer support. I can't get into my account and can't reach customer support. Do not waste your time with this company or you will be sorry. There are plenty of other companies out there.
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February 2023 by Robynn Rushing
This company has the WORST customer service EVER!!! No one ever answers the phone, the chatbots, even emails!!! What's the point of having a chat option if you do not have anyone to answer! Same with the phone system, do y'all just sit there and listen to the phone ring? Something changed with this company in early 2022 and the customer service just went to hell and a handbasket!
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November 2022 by Satharahla
Unloaded as soon as I checked in wasted no time ????
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November 2022 by LISA
Recently, the service became really terrible. Customer service cannot transfer our call to the print facility to get update but they never really get solution for you. The order always 3+ days delays. The customer service always said will update the your issue ASAP and email you or call you for follow up but NEVER did. IT seems all the shortage fault not their fault. Always cannot guarantee the production time, even I add extra fee for next day service is waisted money. Cannot ever co-operate with the customer with a sample solution. my customer is not their customer so don't care if I lost my case.Be careful if you really need your job to be done on schedule.
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November 2021 by Joshua Lankford
4Over is designed to cater to professionals in various industries, offering the best rates and best work in the industry of printing and media. They also are one of those few companies that have real people willing to spend the time with their customers. After working with other printers for various media projects, I'm never leaving!
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November 2021 by Karina Rivero
They get the job done however customer service, very rude lady. Please hire people who have better attitude and know how to talk without being rude for no reason.
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November 2021 by Hampton Trigg, II
CURBSIDE pickup for Lean On Him Consulting went much better than expected.
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November 2021 by Tim Miller
Good quality and reliable turnaround times. But...I tried to place an EDDM order for a local customer. They only allow local pickup if the printing company or broker is local. So, they want me to ship ground 15 minutes away, instead of allowing my customer to pick it up.But they turned in around faster and with good quality. So I'm happy.
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November 2020 by Stacey
4Over offers lots of great options, so they’re my go-to for my printing needs. However, the website(s) performs poorly. It has slow loading times, has a clunky interface, and can be confusing to navigate. When all of that adds up, it creates a significant roadblock in the ordering process.
