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February 2024 by Shelia Laury
I went to pick up a cake for my grandsons birthday /24.The cake was supposed to be ready at noon on 2/3/24.The party was at 3 pm on 2/3/24.My daughter ordered the cake on Friday because the bakery at Albertsons said they only needed 1 day prior to the event notice.So I got to Albertsons today (2/3/24) about 2:20 r so & the cake was not made.This is Really unacceptable!!!All new orders should be put in the same place.The paperwork was found 10 minutes r so later.The lady that was on duty at the time apologized & said that she can have the cake ready in 30 minutes!!!To me, that's a very short time to BAKE a cake & Decorate it!!!So the only thing that I can think of is: the cake was frozen!!!So whatever process she used to thaw the cake dried it out terribly!!!The cake was poorly decorated as well!!!Oh, they gave me half off, but the cake was nasty & decorated badly!!!The cake was ready about 3:10 pm or so (2/3/24).This was a Very disappointing experience at the Bakery!!!Won't be doing that anymore!!!If it was something less than 1 star, that would be what they deserve for this Disaster!!!
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January 2024 by Misti McGraw
I am so disappointed in the customer service. Especially an Asian guy named Ryan. So I was door dashing and had my 6 year old daughter with me. I was picking up 2 orders and went in the store to pick them up. There were 2 buggies full of groceries for these 2 orders so I seen this person (Ryan) standing there doing nothing and asked if he wouldn't mind helping me roll one of the carts out to my car. He bluntly said "no." I said "why? Just cause you don't want to or..?" He said "doordashers do that." I said "ok but there are 2 carts and I'm one person you really can't just help me roll one of these out?" He said "cause there's 2 orders and told me no he wouldn't help me...I said "it's just like common courtesy" I asked him what his name was and he said Ryan... I told him I'm also a customer not just a doordashers so I'm gonna go ahead and leave a review.... For some reason I guess either he was belittling me for being a Dasher not viewing me as a human also or he's just not a gentleman and terrible with customer service and should not be working in the industry! I'm so ashamed with how people can treat other people now. I grew up in the era (not too long ago I'm only in my 30s) where grocery store workers would offer to help you push out your cart even if it was just one or help you carry out the few groceries in you hands but now it's like I have to ask for help to push out 2 carts and get told no! I'm really grossed out about humanity right now because of things like this
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December 2023 by Chrispy Chicken
Been coming to the Albertsons for years and came at 8:00pm to get some fresh deli meat and the guy at the deli told me they couldn't get me any sliced turkey since they "shut down the slicer for the night." Terribly disappointed. The assistant manager even told me they shouldn't be closed and proceeded to do nothing.
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November 2023 by Charles Aikman
Fine customer service and friendly. Nice store.Thank you
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November 2023 by BT DFMS
Always find what is on the list and then some.... Pharmacy makes it convenient to shop while getting a script filled, plus the bonus of reward points towards in store discounts.
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October 2023 by Ann
Great place, especially the pharmacy. Quick and friendly staff. Good produce and fruits.
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October 2023 by Gordon Sandlin
Whomever has mandated that there be no gaps on a shelf when you are out of an item, please bonk them over the head with a skillet.When you fill in those gaps with a different product, it makes it look as though you have discontinued that item, so I end up leaving and going elsewhere.
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September 2023 by Joy G
Been using the Albertsons Pharmacy for a couple years in different states. They have been better than expected. The staff have all been kind & professional. We haven't experienced any delays either. I couldn't be happier. Thank you Albertsons ?
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July 2023 by SpankyMcBee
Good, clean supermarket with friendly and helpful staff.
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July 2023 by Dean S
First it's a good clean store with a good crew and good meat sales. The issue is the prices of everything not on sale are way too high. Pay someone to go to other stores and set the prices competitively and you will get more customers. This is the closest grocery store to my house but I only go there a couple of times a month and when I do it's because we need one or two items. Groceries cost too much as it is, please lower the prices.
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July 2023 by Hannah M
Their produce section for the past month or two has been awful. Everything is always way over ripe and swarming with fruit flies. Also got a cake from their bakery today, a strawberry pound cake of sorts, and it's terribly over sweet and bleh.
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May 2023 by Isabella
Absolutely LOVED my sons monster smash cake. They did a fantastic job!! Highly recommend.
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May 2023 by Jor Lock
Christian and Rachel take pride in their work and won’t leave your groceries squished! Appreciate the great customer service, clean/well stocked store, and the overall experience given by each and every staff member.
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April 2023 by beverly mills
My grocery experience was terrible yesterday. After the cashier rang up and bagged my groceries, I asked if someone was going to put them in my basket, usually the cashier's do. She said they didn't have any help. I don't mind helping to put them in the basket but expect her to help.I made a remark about going to Walmart, if Albertsons is not giving customer service like they have in the past. I bought a roasted chicken, to save me from cooking. It wasn't cooked through and I had to put it in the oven to finish cooking. I've been going to Albertsons instead of Walmart because of their customer service. Guess I'll have to go back to Walmart or maybe try Kroger out.
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April 2023 by Michael Ruther
This place has an inhouse Butcher, baker, and assorted good stations. It is a great store to shop at all in all.
