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October 2023 by S. Brown
?STAY AWAY?Mike is the most disrespectful business owner I know. Went in to discuss them over charging me. I turned in my vehicle at 7:22pm on 16 Oct and they didn’t check it in until 12:51pm on 17 Oct (even with customer service notating my account the exact time the vehicle was turned in). Upon going to Arlington Self Storage and speaking with Mike, he told me “it’s his prerogative” to check in vehicles when he wants to because his storage is more important than Uhaul. ***BEWARE IF YOU RENT A UHAUL FROM ARLINGTON SELF STORAGE WATCH YOUR RETURNS AND CHARGES***
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August 2023 by Klynn90
So thankful they stayed past closing time to help me out. Uhaul’s website was down and I could not check in for my reservation. They were diligent and anticipated me needs. She checked in for me and helped me get the keys. Life-savers! Thank you Arlington South Self Storage!
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August 2022 by Rachael James
Very rude when i walked in. Got mad i made a reservation for 1pm and got there at the same time as the reservation came in. Again was very rude to me. Wont be using this place for anything. Be nicer to people when they walk in js.
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November 2021 by Earl Perry
Very quick responsive and efficient!
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June 2021 by Susan Worline
It was a pleasure doing business with them!! The customer service is excellent. The prices are very fair plus we got in on a special.. this will be where my family & friends will be renting their storage whenever needed!
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November 2020 by Melissa Mullen
Great customer service, excellent rates and well kept facility!
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September 2020 by Millette C
I was paying to use a unit at this facility for a few years never had an issue until recently. I called to notify the “business owner” that the unit has been cleared out & was no longer needed it. Then he proceeds to say “so what you’re basically telling me is you’re no longer going to pay me & screw yourself”. He handled himself extremely unprofessional smh. No one is going to use a unit forever. And someone else left a comment a year ago with similar experience from this guy smh. If I could give no stars I would.
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February 2020 by Mary Lambeth
Anytime we need a truck rental or storage solutions we use Arlington south self storage. Mike and Jan are always so helpful and nice. They try to help assist you to make your move smooth by offering special offers, not trying to upsell you on stuff you don't need and making sure you have what you need not what you don't need. I highly recommend them to everyone for U-Haul truck rental and storage needs.
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December 2019 by Alan Pittman
Good deal on "specials", friendly staff!
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July 2019 by IAM Him
Mr Mike is extremely rude called me a J*** hung up in my face because I did not want to use his storage facility any longer. I highly recommend using another storage facility very disrespectful over the phone
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March 2018 by Vee Salcido
The staff is the sweetest people I know. They really go out of their way to make sure you have everything you need.
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June 2017 by Mark Bivins
I don't know if they need help with their workflow or what, but had a reservation for 9am and didn't get out of their until after 9:30am. They need to staff it appropriately or change their workflow. Worse than a doctors office.
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December 2016 by Reynold Ruiz
Friendly staff. Clean area. Local. Modern.
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November 2016 by Matt Stewart
Went and rented a uhaul . Nice place.
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March 2016 by Rich Bosman
Rented a Penske truck and bought boxes from Arlington South Self Storage and it was a great experience. The boxes were great quality and they offered discounts for buying 10 or 20 which we needed. The Penske truck was a very pleasant change from U-Haul. The truck was clean and it had a liftgate which made our move very easy. Mike took great care of us and was very courteous and professional. Highly recommended.
