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March 2024 by Angela Fleming
Eric is amazing. He used to work at the Fort Worth location, is now in Arlington. I drove 30 minutes away to deal w him. Customer service was great!
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March 2024 by Joe Hankis
Was a wonderful experience and would highly recommend thanks ?
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March 2024 by jason lukasik
Great customer service! Thank you Eric!
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March 2024 by James Tobin
Michael was very helpful and freindly without being aggressive. Showed us the exact furniture based on what we told him we were looking for. Then left us alone to check out color options and discuss choices on our own. A very relaxing, stress free environment that made or decision quick and easy.
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March 2024 by KD austin
Attention customers,We advise against purchasing Ashly home warranties. We purchased a 5 year warranty. Despite purchasing their warranty, they fail to inspect defects thoroughly, instead requesting pictures which result in a drawn-out process. This is misleading as they do not honor their commitments. We strongly recommend avoiding Ashley Furniture altogether as they do not stand behind their promises. We will be filing a complaint through the Better Business Bureau regarding this matter. Avoid Ashley Furniture on Cooper Street Arlington Texas. Stay away period!!!Sincerely,Former customer
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March 2024 by Taunee Taylor
Great customer service and prices
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March 2024 by Birdia Pearson
Awesome experience! Carla Johnson was not only efficient and very knowledgeable about the product, but very personable. This definitely places Ashley at the top of my list for furniture shopping and will recommend Carla to all for a personal shopping experience.
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March 2024 by Empress Davis
Dear Ashley Furniture. I can in the past weekend. I want to purchase a Dinette and a server . When I walked in I was approached by a salesman. I said I’m just browsing and remembered his name, I know the layout of the store.I was approached 4 more times before I could make the circle about my sleep habits and mattresses. .. it was too much .
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March 2024 by Robin B
Customer service was excellent! The time and undivided attention given by both Nick and Gayle was truly genuine.
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March 2024 by Mo Ramirez
Michael provided us with a 5 star experience at this Ashley store in Arlington! we could not have asked for a more polite and courteous salesman during our visit. he was very patient and allowed us to ask questions as we shopped. I would recommend this store to anyone who’s looking for quality furniture a true customer service experience.
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March 2024 by Jim Flowers
Michael Kelly greeted me, when I first entered the store. I told him what I was looking for and he showed me several items; in varying price ranges. When I decided on an item to purchase, he explained different options available. Also, he explained all charges by line item. Very quick, smooth paperwork process. Very pleasant experience.
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March 2024 by David Guerrero
Great place, sales lady was amazing!
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March 2024 by Lany Constance
I previously had issues ordering online. That process was extremely complicated and tedious. However, I then went in person to the store in Arlington and was helped by Gayle. She made the whole process quick and simple and was so kind! Thank you!
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March 2024 by Pam B
My sales representative Chris was great! After asking what I was looking for, Chris showed me a few different options, explained the features of each piece and helped me find the perfect one for me. He was knowledgeable and pleasant throughout the process and answered all questions. The purchasing process was easy and didn’t take long. I am so happy and excited to get my new furniture!
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March 2024 by Hunter Tippins
Great people to have help you spend money.
