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April 2025 by Steve Lambouses
Disappointing both as a customer and shareholder. If you’re in the service industry then you have an obligation to be helpful and knowledgeable. The staff at this location were neither and it seems to be a lack of leadership or a management issue. Regardless, the lack of customer support and general knowledge of the products you’re selling needs to be addressed.
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April 2025 by Arcangel Ortiz
Very professional, I went to do my procedure to pick up a cell phone, and they gave it to me the same day.!! 😊 Very fast
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April 2025 by Fausto Medina
Jimena good service and attentive to everything you ask her
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March 2025 by yeski escobino
Bad service, you buy a good phone with the best plan and you have no signal, they say they can't do anything, why pay for the best if it doesn't work?
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March 2025 by Glorimar Montes de oca
Excellent
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March 2025 by Yeilis Magallanes
Great amazing
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March 2025 by Amanda Renee
Came in searching for service and Quinn made sure to get me the best deal on service and I left happy he is so professional and funny if you ever need service or have a issue ask for QUINN
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March 2025 by A. I
Ethan ...u are a godsend love thank u so much for ur professionalism, great attitude, calmness and more with my smartphone stuff through AT&T 💖
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March 2025 by Brian Joyner
Ethan went above and exhausted all options to make sure I was satisfied. Highly recommend.
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March 2025 by alicia smith
The experience was much less painful than I expected. I went in reluctantly needing a new phone. Came out a very satisfied customer.
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February 2025 by Deborah Lofton
I definitely didn’t want to give a star… Horrible customer service. I’ve been a customers over 5 years today was just a rude experience. I’m talking to an employee didn’t get his name he’s young Asian guy. We’re moving right along with my switching my line back to ATT o have 1 line that’s already active this young lady comes into the store as if she was in a rush or whatever while he’s helping me she’s trying to get sales person attention mind you everyone is busy with someone, she started to ask him a question I told her she has to wait her turn like everyone else he proceeded to say oh she just have a question I told him that’s rude you’re in the middle of helping me and you stop and talk to her that’s poor customer service. He stands there still helping her regardless what I’m saying I politely told him you just lost a sale cancel my order. He need more training and this give me another reason why I don’t do ATT. Poor customer service. You let a sale walk out the door for someone to ask you a question. I will not return or send anyone over there.
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February 2025 by Krislyn Edwards
If I could give the store 0 stars I would ! Me & my friend was being helped by a guy name Quinn who was very rude . His personality was unpleasant and unnecessary. What makes it more sad is the Manager see’s his actions and how he talks to customers but yet she does not do nothing whatsoever. Very unprofessional.
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February 2025 by Raven Rogers
I LOVE this location! They get you in and out and Daquindalin was extremely kinda and informative. I will be making myself back here!
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February 2025 by Rose Wills
Literally the WORST location to go to, any day of any week , you’ll wait for OVER AN HOUR! For simple stuff like a SIM card.🙄DO BETTER!
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January 2025 by John Turner
I have been to ATT stores in several states and Ethan has been the best employee I have ever spoken to. I was beginning to lose my mind after speaking over the phone to billing and customer service about simply seeing my full bills. I tried going to the Eastchase ATT store and they could not resolve my issue and my brother tried another store as well. Ethan saved the day and I can slowly feel my migraine going away.
