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March 2024 by Lane McCall
Excellent job by Jeremy and Michael. Made the bumper blend in with the old vehicle. Also, kept me up to date with completion times. And when it looked as though it would be a while waiting on the parts they offered to put the old bumper back on and have me come back so that I was not out of a vehicle for too long.
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March 2024 by Robb Boyd
Our experience with Caliber Collision in Arlington, TX, was exceptional, especially due to the proactive communication and personalized service. Michael, whose last name escapes us, was particularly noteworthy for his dedication. He frequently updated us, ensuring a smooth process for our son's car repair. The team's work was impeccable, reflecting their commitment to excellence and customer satisfaction. We highly recommend Caliber Collision for their professionalism and the peace of mind they provide. A heartfelt thank you to Michael and the team for their outstanding service.
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March 2024 by Mariah Ramirez
The insurance company referred this place and everything was a breeze my vehicle was available 3 days ahead of time and they always kept me updated with every single thing they were doing I loved the website they also sent me I think it was called car Wise for my memory and it told you all the repair that was done and the estimated cost so I highly recommend this place with anybody that has anxiety even about the little things is totally worth it also I recommend Jeremy who deserves a five-star rating all by himself!!!!
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March 2024 by Paolas Garza
Very good service and good stafff
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March 2024 by Jennifer Dodson
Amazing service from beginning to end! Will always be my preferred collision to go to.
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March 2024 by Traci Kwasnick
Caliber did an awesome job on my repairs! The staff was really friendly and my service advisor (D) was AMAZING! He kept me informed throughout the repair process and my vehicle was ready on time ☺ I would absolutely recommend them to my friends and family!
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February 2024 by Jazmyn Roberson
Great experience
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February 2024 by Kevin Lonnquist
They worked on my Honda CRV and were very resourceful on how they could find a part - like finding a needle in a haystack - that would finish the job. Led by Michael and Jeremy, they were thorough. Could not tell the difference between how my car looked before my accident to how it looks now. Plus, I was pleasantly surprised to know they washed and waxed the new parts before I got it back. If your insurance company works with them, you should have all the confidence they will get it done the right way for you. This isn't fluff. This is the real deal.
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February 2024 by Steven Bagby
Based on my experience, not great. They did not connect a temperature sensor, so the light was flashing on the dash. The center consul was not put back together correctly parts were still left in the backseat.What I can see looks OK, but knowing these items are not done, and there was no QC, makes me wonder about the rest of the work.
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February 2024 by Oscar Cuesta
Very good service and communication throughout the process
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January 2024 by Uriah Andersen
Helpful
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January 2024 by June Ritchlin
They did an amazing job and made the process so easy for me.
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December 2023 by Issac Ibarra
Friendly staff, great to work with! 10/10 experience every time!
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December 2023 by M. Glass
Not kept informed and it took two attempts to get the car to about 80%. Used to be a good shop now not so. :(
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December 2023 by Katya Moreno
Angel is amazing. Great help!