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December 2024 by Roxy H
Atms are in poor condition it's pretty disappointing that chase allows there banks to be in such poor shape tried to deposit fresh bills and it wouldn't take them and the other atms were out of order...makes me change banks very frustrating
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November 2024 by Seth
They don't have a clear understanding of their own requirements for opening an account here. The management seems to lack basic common sense. Drove 3 miles away to the next Chase Bank and it was no problem. Just an issue with intelligence here locally I guess.
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October 2024 by RUBY Valenzuela
That one person that gives you bad service is called Dominique
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October 2024 by Katt W
3 atms and only 1 works
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September 2024 by Glenn Leatherwood
Super friendly and helpful
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August 2024 by Sam L
Great customer service super friendly. I need to appreciate it banker. Bryce berryman For his help and support
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May 2024 by Tony Rollins
Nobody ever answers the phone it just keeps ringing that is very unprofessional I closed my account with them because I sat in the lobby for 30 mins with nobody helping me or asking if I need anything worse chase I’ve ever been to
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May 2024 by Antonio Arias
You can walk in and sit at the lobby for an hour, and no one will ask if you need help this specific brand is really lacking
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April 2024 by Debra Watkins
My account rep Mr. Jerry Shepherd, at the Arlington, TX location at 4330 Little Rd., did a phenomenal job at opening our account for the 2024 family reunion we are having. He was patient and kind and also extremely knowledgeable in setting us up with our account and Zelle. Us seniors really appreciate someone with the capability of being kind to people our age. Kudos chase, he’s a keeper!!!
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February 2024 by Mahdy Joudeh
Could not take out a cashier’s check from business account said that I would have to wait till tomorrow. Went to the cooper location and got the cashier’s check with no problem. Not the first time she has done this
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January 2024 by Alexandra Millet Torres
1/11/24 at 1:21pm Just walked in and I was totally ignored. The staff walked in front of me without asking if I needed assistance. It’s nice one of them has to pick up his kids and the other one is going on vacation to Brazil. Terrible service. 0 stars.
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January 2024 by Nina C. Tan
I have been a customer for decades and I always get the best customer service no matter how little problem I have.
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January 2024 by Ava Nichols
Service quick and great
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September 2023 by Gwendolyn R Houston-Jack
Although I primarily use the ATM service outside, I've needed the internal services as well. When I visit, I always receive great service.There isn't someone waiting at the door, but there is a place to sign in if there's a wait. I have noticed there tends to be someone available to point you in the right direction.As a small business owner, it was easy to open up my business account. There was also an offer to chat with a financial planner.The only downside is the wait can be long at times. I highly suggest making an appointment in advance.
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September 2023 by Jason Goldman
Nice customer service but need to smile and stop wearing masks.
