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February 2024 by Malak Osman
BAD BAD BAD FONT GO THERE they scam u by saying the wrong price and after ur piercing they scam u and $20 TAX and nkt good falls of quickly 56 FOR ONE don’t go expensive stuff and bad customer service I went to get nose pierced and fell of the next day
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December 2023 by Karrie Wallace
Had to go back bc of being overcharged, store is too crowded, no room to walk! Cute things though, found several things for my niece
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December 2023 by Ray HuskyPunk
Absolutely amazing store for Pusheen merch!!!! Very much of a selection to choose from! We went there earlier and the female employee working there earlier was the absolute best!!! She had told us a sale they were having (that wasn't advertised on signage) while we were fawning over the Pusheen merchandise! And we wouldn't have walked out with two AMAZING pusheen plushes had she not told us about it! She was absolutely amazing with the store and the experience of this place!! We always come here to look for things and items for gifts, and had an amazing time today!! 5/5 stars!! and 5/5 stars for the employee and her work too!!!!
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December 2023 by K Mims
The management for 11/17/23 is horrible! i do not recommend getting hired for this store or getting pierced for this store (5649). The store manager Keshun hollie is extremely rude to employees and customers on the daily basis once again i do not recommend.
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November 2023 by Jason Russell
Buy 3 get 3 free. My daughter can have me in here for hours.
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September 2023 by Showne Wells
I had a horrible experience this afternoon when I went to visit this location. I brought my daughter in to get her nose pierced and the associate ended up calling mall security followed by an Arlington police officer. We simply walked into the store, I informed the associate I was there to get my daughter nose pierced, she looked my daughter up and down and asked what's her age. I informed her my daughter was 17 she asked for her government ID or a passport. I told her my child had neither of those however I could produce my identification. The associate said I don't know how old she is you can be telling me anything and besides we just changed our policy but we haven't put it up yet, so anyone above 16 has to have a passport or government issued ID. I asked to see the policy in which the one she showed me said anyone over 13 only needed to be accompanied with a parent or legal guardian whom had government identification. I asked to speak with her manager in which she advised she wasn't there. She called her manager whom told me to go look it up on the website. I asked for corporate number in which she gave me customer service number. I dialed the number and walked to the front of the store and spoke with them. After being on the phone with them 10 minutes into the conversation 2 mall security officers walk into the store. I tell customer service that she has called security on me and the representative asked me for what. He says you haven't done anything wrong and since we have been on the phone you haven't said anything to the associate. He said you aren't yelling or screaming so I'm curious as to why, and I said me as well. The security officers walk out and one stands by the door. I inform the customer service rep of this and he ask me to ask the security officers why they were called there. I walk up to the security officer and ask and he said they received a call about an irrate customer whom was yelling and screaming and causing a scene. The customer service rep said you haven't done any of that since you have been on the phone with me maybe the associate is scared or feels some type of way. I ended the call with the customer service representative and I did not re-enter the store. I have never experienced this in my life and I will never go into another Claire's ever again.
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February 2023 by Google user
As I was coming in, all the store employees were huddled in the corner laughing and cussing out loud. I noticed another customer come in and talked to one of the girls for a refund and they spoke to her very rudely. After she left, I was the only one in the store shopping and these girls were cussing and talking about how they were going to fight the lady that came for her refund. When I was ready to checkout , I stood at the register waiting for about 5 mins to be helped, while all these little girls are still huddled in the corner. This environment is suppose to be happy and KID FRIENDLY and my little sister could even tell that it was not a friendly environment.
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February 2023 by Emmy Miranda
I went yesterday 1/25/2023 and the girl who was there pierced my daughters ears despite the fact we came in 20 mins before closing! I didn’t get her name but she had an eyebrow piercing and was super sweet to my daughter! Definitely will be back! Awesome customer service!!
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February 2023 by Aisleen
As I was coming in, all the store employees were huddled in the corner laughing and cussing out loud. I noticed another customer come in and talked to one of the girls for a refund and they spoke to her very rudely. After she left, I was the only one in the store shopping and these girls were cussing and talking about how they were going to fight the lady that came for her refund. When I was ready to checkout , I stood at the register waiting for about 5 mins to be helped, while all these little girls are still huddled in the corner. This environment is suppose to be happy and KID FRIENDLY and my little sister could even tell that it was not a friendly environment.
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January 2023 by Stephanie Hill
The one by the Cinnabon had some of the laziest, extremely rude piercers. No one wants to pierce!
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May 2022 by Honey Bun
It's messy, unorganized everything is scarettered and throw on da floor. Da employees walk around barefoot like they at home both black ladies in there have a miserable face. Wanted to get my daughters ear pierced but he'll nah Not with them nasty attitudes
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April 2022 by Anna Modody
No only one worker. Things on floor getting dirty.. Please get more help
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February 2022 by Kaily Luscomb
Worked here for a couple of months, was a 3rd key manager. My coworker ended up having covid, I said I was going to get tested because I was sick, took a test and fortunately enough me and my one year old had covid. I told my manager and the gm and they told me to submit stuff to the hr department, I called, no responce. Closer to my 2 weeks of quarintine being up, I never got a call to come back, not a text, nothing. Nobody would answer me. Guess you can say I got fired for getting covid from a coworker.
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January 2022 by wassuh Son
they weird. cause a lady there said i can get my cartilage piercing if i had my school id which i had that day and she wasn’t there it was a different lady but she wasn’t a manager and the lady there acted like she called her manager which she did not and that is weird especially when my school id had my date of birth on there and the lady there said it’d be fine and now they’re are not cooperating like that’s fine don’t get paid then AND THEY ARE WHITE AND I AM BLACK BOTH OF THE PEOPLE AT THE CLAIRE STORES CANT GIVE A ZERO SO YOU GET A ONE
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January 2022 by Genny Lynn
Busy and understaffedBut what isn't now days.The one lady there was trying her best with all the rude customers.
