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January 2024 by Chris
If you want a bank that can easily open up personal or business accounts without taking forever, then this is your bank. The manager, Nancy, is very helpful and quick to respond as well.
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January 2024 by Karen G Koelzer
I continue to have a great experience at Colonial Bank in Arlington TX. All the staff are informed and friendly.Nancy Brannar is the one I work with and always helps me with my needs and goals.
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January 2024 by Jim Connelley
My company has been banking with Colonial for more than 10 years and we've received excellent service. Nancy Brannan and Von Keomaxay have always responded quickly when we have had questions or other needs.
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January 2024 by Deana Tabor
I had the privilege of working directly with Nancy Brannan, Arlington branch, while employed with Christian Outdoor Ministry. Nancy is one of those unique banking professionals who genuinely cares and provides professional and personal attention to her customers. I say "unique", because in this day and age "personal banking" seems to have become a casualty in the banking world. But not at Colonial Banking... Colonial Banking reminds me of the days when a handshake and a smile... along with great bank products and services... provided its' customers great banking experiences. However, I believe it is primarily the consistent and genuine customer service that one receives that makes a difference in staying in a banking relationship or "bank hopping" trying to find the elusive excellent customer service that all bank customers desire. Thank you, Nancy, for being available, providing excellent customer care in promptly returning my calls and always being able to resolve our banking issues. Your sound financial advice is always appreciated!
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January 2024 by Zhanette Frederick
Nancy Brannan is the reason we transferred banks. Nancy has always made herself available when there are questions or anything else. She and her staff are wonderful. If you like good customer service and like the feeling of being the only customer they have, the Arlington Branch is your team. If there were 10 stars to hand out then that is what they would receive. Please give them a chance and switch to Colonial Savings today.
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January 2024 by Hubert Wong
We did a commercial loan through colonial and it was an outstanding experience. We worked with Von Keomaxay. He's great...goes above and beyond, excellent communication and response time when we had questions. Highly recommended !
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January 2024 by Dennis Serratt
I have dealt with Nancy Brannan in the past few months. She is a delight to work with. She was highly focused on my needs and worked very hard to solve all my issues. She is outstanding with customer service!
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January 2024 by Brian Lunsford
Nancy Brannan is always there to help. She is not a typical bank manager, she actual cares about the customers. We have banked elsewhere and felt we were just a profit center not a customer or person. The staff at her branch are always friendly and helpful also. Thank you for having people that care.
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January 2024 by Robert Sullins
The Arlington branch is a very convenient location. Branch manager, Nancy Brannan, is very professional and efficient yet personable and pleasant to deal with. All the staff are friendly and call you by name. In addition, they have the best CD rates that I have found.
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January 2024 by Christopher Kennedy
I really appreciate the professionalism and atmosphere of this bank. The teller Larisha Kennedy is so helpful and informative as well as Mrs. Nancy. 5 stars keep up the good work
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June 2023 by Kevin Bryan
My experience with James has been excellent. We have multiple experiences thru family and friends who have also used him. He came highly recommended to us and exceeded all our expectations. Absolutely the best. Thank you
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March 2023 by Narobi Williams
Highly recommend James Miller at Colonial! I recently purchased my first home and the process was very smooth. James is incredibly personable and well versed in his trade - he knows what he is doing. I would recommend him in a heartbeat!
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June 2022 by Carolyn Powers
I have used Colonial for both my original mortgage & refinance. The people at Colonial, especially David Grajan and Nancy Brannon, were extremely helpful, informative & accommodating. They found me a really exceptional rate & terms on both mortgages. Will definitely use them again if I ever need another mortgage!!
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April 2022 by Daniel Baker
We worked directly with James Miller. He has excellent communication and guided us through the complicated process of a single close construction loan. I would highly recommend James and his professional team for any mortgage needs you may have.
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April 2022 by Yareli Olson
Great service and experience with James Miller at Colonial. His level of communication, quality of work, and trustworthiness was beyond what we found anywhere else.