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March 2024 by Sandy J.
I have been going to Costco for years! Saturday we decide to go, of course it's packed. But as usual I go to self checkout .. and let me just say one f the WORST experiences I have ever had there! I start checking out and immediately a man starts telling me how to check out, what I'm doing wrong, what I need to do differently! Then he backs off because I am getting a tad frustrated with all his directions, then another lady shows up because he backs off, she is 10 times worse than the man! She starts counting my items that I checked out! Then a mgr comes up and says is everything okay at this point I have 2 kids getting with me that are getting frustrated because it's taking so long to check out because now I have had 4 people come to SELF CHECKOUT to talk to me! Like they literally made me feel like a criminal like I wasn't checking out part of my items and I was doing everything wrong!! It was the worst experience I have ever had at Costco, very Sad I just renewed my membership!!! Do better Costco with how you treat your customers! Why do you have self checkout if you can't trust your customers to follow your job!!!
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February 2024 by wendy baker
Great prices . Very busy .
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February 2024 by T C
Costco south Arlington- Monday 1/29/24- 1:25pm. I was in and out of the store with no problem as I purchased three items. I am here frequently just to buy a rotisserie chicken and usually have a good experience. Today, as I was attempting to leave the parking lot, a lot attendant pushed a row of carts toward my car, then stopped in front of my car. There was no obvious reason for why he was doing this. he stopped the row of carts about 1 inch from my bumper, so close that my sensors or beeping in my car. I honked, and he refused to move, even propped up 1 foot, took out his phone and began scrolling on his phone as if to tell me, I would be the one moving, not him. I was on the correct side of the parking aisle and had nowhere to go and believe this employee was blatantly disrespecting me and made me feel extremely uncomfortable. His name is GARY. I hope someone explains to Gary where his paycheck comes from. And encourages him to work on his approach to customers. I will drive across town to go to a different Costco.
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February 2024 by Kim McNelis
Always a great experience!
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February 2024 by Chris Wesley
Best place for Toilet paper! Buy it in bulk and you'll never lose...
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February 2024 by Terry Minor
I Love Costco !!!
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February 2024 by John King
Beat the crowd at 11am
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February 2024 by Ariane Alejo
We will be going to Fort Worth Costco from now on. We were grabbing a sample of “margherita flatbread” by the frozen aisle and the worker who was in charge of the samples had an attitude. She said “you’re not going to say Thank you?” but we did say thank you and repeated to say it again behind her. She blatantly ignored us and continued to mumble underneath her breath. It was very unnecessary. This totally ruined our mood and immediately left to check-out.
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February 2024 by Mario Moran
I prefer the shopping experience at Sam's... not too fond of having to show my membership at, the door, at the register and upon exit. I know I have to show it but seems a bit excessive to have it shown between entry and exit. Also, not enough registers for checkout. Would be better to pay as you shop (like Sam's) which makes my trip more efficient. But, every place has a different process.
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February 2024 by Deana Prcin
,my mom and brother shop here not me
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February 2024 by Joe zamarripa
Fast service
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January 2024 by Chris Eickel
We like Sam's much better. We are Plus members at Sam's and have early hours before the regular members get in. Also Sam's has Scan and Go to quickly check out.Costco has a lot of organic foods, which is nice.
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January 2024 by Rachel Reed
Fair warning don't go Saturday afternoons. They are crazy busy but they do a great job of getting people through the lines quickly.
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January 2024 by Derrick Raney
Better go get you a membership!
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January 2024 by Mary Farnham
If you go early when they first open it's real good easy to get in and out.