December 2022 by Tizon D.
MANAGER BENTAH IS EXTREMELY DISRESPECTFUL AND UNPROFESSIONAL I walk in at 11:54, store closes at 12am and I know that(can't sleep so I HAD TO GO BUY EARPLUGS), so quickly and politely I address the clerk at the front and say, so sorry I know its late I'll be quick! I just can't sleep, I just need to know where the earplugs are and I'll be out right away. She is very kind and says no worries and starts to show me where they are. At which point, my review begins.... The MANAGER BENTAH, yells at me from halfway down the store in the most disrespectful tone, WE ARE CLOSING IN 1 MINUTE!?!?! At which point, I look down at my phone and its 11:54...I respond politely(as I am both confused/surprised why she is speaking to me this way)excuse me ma'am, its 11:54, and I just need some earplugs so I can sleep. She responds with WE ARE CLOSING! I said ma'am look, I drove here because I can't sleep and I need earplugs. She says something to the effect of fine but we are closing. The kind clerk points me down the aisle. I walk down towards the end, but can't find the ear plugs. Bentah arrives in my aisle murmuring, condescendingly she says if you take it to the counter at 12am you can't buy it. I say ma'am I will leave as soon as I can find these ear plugs, if you could help point them out real quick to me. She says again with insane attitude, mind you without even looking up(as I am looking at her for instruction to see where they are), you are standing right in front of them. If I was directly in front of them I would've seen them. The earplugs are legitimately 5 feet further to the right, but she neither looked up from where she was or tried to inform me where they were. 0 star review for BENTAH. The other clerk was delightful and professional
