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September 2023 by Shelley Geraths
Great help in fixing my phone.
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February 2023 by Dee Bratcher
Very helpful employees, but hours seem a bit irregular.
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January 2023 by Maria Sanchez
Recently switched a family member from another carrier to cricket honestly the people who work here are not helpful as they should. The whole time they were on the phone having a conversation with the speaker on and not work related definitely. I’ve been with cricket for so long and been to many stores and this particular store was not professional. I asked for a price and they couldn’t tell me exactly because they didn’t know how much taxes they charge , seriously??? They just don’t give you an exact price so they’ll add more things. So disrespectful, I was giving a estimated price and as soon as I was asked if I wanted a case/screen and I replied no , the price went down $50!! They just add everything when you’re not asking for it !! I asked for no insurance and guess what I have insurance on my bill when I specifically asked to not add any. Some customers walked in while I was there they wouldn’t help them because they wanted to remove lines .. they were told to call customer service, pretty good service on the phones but this type of reps make Cricket look bad.
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June 2022 by Lindsay Fallen
The absolute worst attitude of any employee I have ever dealt with!!! I cancelled my service because of it!!!
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May 2022 by Samoon A
Some people just don't like to work! On the door it shows 10 a.m open and I was there a few minutes before 10. I end up leaving after waiting for 31 minutes. Nobody showed up and I don't have time to sit and wait! Whoever was opening this morning needs to get it together!!!!
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April 2022 by Jorum Mwangi (sinzia)
Very slow on connection. It took loke 2 hrs to port a line. He deserve a One star for now.
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November 2021 by todd Edwards
Charmaine was awesome!! She was so great with our daughter, who needed a phone. She was also very patient with her parents, me, who kept calling the store! Thank you Charmaine!!!!
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September 2021 by Martinez Morales
Great staff very clean store.
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May 2021 by PRISCILLA SANCHEZ VASQUEZ
JUST AWESOME ?
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March 2021 by Akwasi Okyere
Great store super nice girl named miranda she gave me a great deal and had amazing customer service! Ill be back for sure
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March 2021 by Debi Allinger
GREAT SERVICE. MIRANDA THE CLERK WAS EXTREMLY resourceful and helpful. WOW! THANKS SO MUCH.
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March 2021 by Jazline Davis
Best cricket location ever I was so happy to end up at the Arlington location instead of Mansfield the employees was very helpful from answering all my questions setting up my new phone all the way to giving me a price for international calling I will be back to visit the cooper location for now on
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March 2021 by Henery Hinojosa
Miranda and Jackie were great I got everything I needed at a great price very informative! I will be going back to this location
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October 2020 by Only In Dallas County
Miranda was excellent! Best customer service I ever had! Highly recommend her!
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February 2020 by Cricket Arlington
Come visit us at 2245 S Coopet st and ask how to get the latest iphone 11 for 49.99! We also have sales for our current cricket customers!
