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February 2024 by Emily
Great service from Diane,eventhough i see them overwhelmed and running around they still managed to give great service. I suggest you get more help tho because is abuse what these people endure.Cudos to them for always keeping that smile.
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February 2024 by ana mendez
Visited at midnight needed medicine for my daughter the pharmacist and the cashier were extremely helpful and nice
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January 2024 by Anthony Vanegas
Go to a different pharmacy. Most of the time they will have pharmacy technicians that treat you unfairly and don’t care about wasting your precious time. One time I also called them on the phone waiting 40 minutes until I decided to drive there and see what was going on. There were 3 pharmacy technicians and their phone was still ringing. It was very unprofessional. They don’t want to answer the phone. If you don’t want to get a headache and get frustrated, don’t even bother going to this pharmacy.
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January 2024 by all that jazz
The cashier was absolutely amazing!!
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January 2024 by Angiie15 Sang
They didn't sell me beer because I was Venezuelan, I had to be Mexican, Canadian or American to be able to buy a beer, how stupid Maybe I don't know the laws of the country or the pharmacy but it seems stupid to me that they don't accept my passport as an ID if the requirement is to be of legal age I have been for a long time.
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January 2024 by Sarai Adame
Very good customer service
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January 2024 by Tehodora Martinez
Not good experience. I needed to get some passport pictures for which I decided to go to cvs bc they are open late (open until midnight) and I stood in line to wait then asked for the passport pictures to the lady who said they don’t do passport pictures but then agreed to do them bc I told her I needed them and there are no store rules stated that they don’t do passport pictures on a particular day or time. If you’re going to have the store open 24 hours a day and holidays why refuse a service that is being paid for? The manager (Jose) was rude and use the excuse that they are busy. I am a customer too and waited and I’m paying, so why just no when everyone comes and shops at any time as long as a store is open. As someone who also has to work holidays, and is a nurse, or only have specific time to get things, I am disappointed with the customer service.
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December 2023 by Shaun Roberson
It's always clean, well organized, and the employees are always very friendly and helpful.
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November 2023 by Joanna
I am going to cvs at daily basis, I need to get my snacks and cvs sleep med over the counter, I love the way like they treat me, they are nice, professional, honest and great helpers, I know a Manager, his name is Jose and is a hard worker, great manager who help me in almost all my purchases, and Mohamed in Christopher, again great team, good leader Jose Aguilar, I am feel in home when I go there as well with the pharmacy tech Omar... he is kind, noble and have empathy with all customer as well speak Spanish my first language, is a good add in the pharmacy, if you want a great experience in a great level go to cvs in Pionerr Pkwy Arlington store, the best of the best.
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November 2023 by Lotus Crosby
Worst experience in life. Rude and terrible customer service. Medication will not be ready when they say so go somewhere else!
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September 2023 by Sarah Katchoua
Disappointing Customer Service ExperienceI recently had an extremely disappointing experience at CVS that has left me contemplating whether this is the kind of service I want to rely on for my healthcare needs. My doctor had sent an order for an essential glucose monitor device due to my gestational diabetes. Unfortunately, the order was incomplete when my husband went to pick it up, and we were asked to return.Upon returning, we met with a CVS employee named Fatima, who lacks patience. She informed us that the brand specified by my doctor was unavailable, and they couldn't even order it. Instead, she asked me to call my doctor and request a different order.When my doctor's office tried to contact CVS to resolve the issue, Fatima refused to accept the call through my phone and insisted on using CVS's line. However, as my doctor's office attempted to make the call, she abruptly closed the pharmacy for her lunch break, leaving me standing there in disbelief. None of the other staff members, including Fatima, answered the call while it was ringing.My doctor's office informed me that CVS was unresponsive during their attempts to reach them, and they suggested I ask Fatima to take their call if she could spare a moment since I was physically present. Astonishingly, Fatima declined and instructed me to return later.This experience has truly shattered my perception of what it means to be a pharmacist. I always believed that pharmacists were dedicated to helping people on their path to recovery. However, the poor customer service I encountered today has prompted me to rethink my choice of CVS as my pharmacy.I have only two months left in this pregnancy, and I have decided that once it's over, I will be canceling my relationship with CVS permanently. I hope that pharmacists, like Fatima, can recognize the importance of their role in the healthcare system and strive to bring positive energy and exceptional service to their customers.
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September 2023 by Kurt Jordan
Went thru the drive thru for prescriptions,they had it in stock,the pharmacy tech was friendly, she turned the scripts around in less than 10 minutes!,great location,new store
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September 2023 by Daytona
This older Hispanic lady was supposed to get my prescription but, she was moving extremely slow, kept asking me to wait, had me get to the front of the long line just to be told my prescription isn’t ready so I went home, waited, came back and my prescription still wasn’t ready.
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September 2023 by Angela Vaughan
I have been using cvs pharmacy for my medication for a while. I think most staff is good once they get familiar with you.
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September 2023 by Sabrina vergara
This place is really bad. Takes 30mins to get help in drive thru. And same if you go inside bad customer service as well.