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March 2025 by Donna
I was in the drive-thru to pick up my prescription, when I got to the window at 5:00pm (the exact time) the person at the window said "we're closed". I have filed a complaint at their corporate office and will do it again.
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March 2025 by Greg Brunken
Well, first off this place does not know how to run a business. They are always slow and other places get through a lot faster and so they just really need to do better in management.
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March 2025 by DARK
Very bad service in pharmacy
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January 2025 by Alexandra Sargent
I hate the new phone system!!! How do I speak to a live person!?!?
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October 2024 by Taylor Grandorf
I'm not sure if it would be possible for the pharmacy to be any slower than this. Yikes.
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September 2024 by Austin Peake
Useless pharmacy.
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September 2024 by Fatema Adnan
Got kicked out of a store because my coupons were not clipping. The manager said “either you know what you’re doing or you leave.” I had to start 2 transactions and she got mad let 2 people behind us pass then she proceeded to check out her coffee. And when I did it again she started screaming at me and kicked me out and screamed “THIS IS ALL RECORDED” horrible manager. Alicia is her name. She needs to be fired for her customer service. She is rude and mean beware if you have coupons and come to this store. She is MEAN! Pulled the cart from my sisters hand and my sister was on the phone and she stole our coupons Alicia made this such a horrible experience. I wish she gets fired because she screamed “GET OUT OF MY STORE” this is why CVS is out of business! IF U DO COUPONS BEWARE OF THIS STORE. THEY HATE YOU!!!!!!!!!
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September 2024 by Kasey Jones
I have to go inside to get good
rx is straight discrimination
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June 2024 by Danielle Beene
Pharmacy should stay open on Sat 7pm. People need there medicine and there close
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June 2024 by NORMA ROJAS-DE VIANA
Excellent customer service at 6151 Matlock Rd, Arlington! Thank you David for explaining to me how to save money with the discount programs offered by the pharmacy. I am very grateful for your nice gesture.
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May 2024 by Dr. Jasmine Ward
The person working in the store refused to check me out. Declared, even after making a specific request that she was not “ringing people out”. Not to mention the coupon machine is broken. I’m paying 10.00 each month for CVS membership thingy and can’t get help. Also, the product I needed was behind the counter. Terrible service.
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April 2024 by Trisha Willems
"pharmacist" David was completely negligent and uncaring. I had an emergency prescription that was called in/confirmed, in stock, and
that I had a medical history with. Despite needing the medicine immediately, and that medicine being available, David refused. I offered to provide my card/payment method and my ID and he yelled at me and refused. It was not until my MA called the pharmacy to intervene that they finally gave me the medication.
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March 2024 by Wasteland Watch
I have waited in agony for nearly an entire week for my prescription to be filled for my Adhd, Anxiety, and who knows what, this CVS is the most undependable location I have ever had the dissatisfaction of working with
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March 2024 by Lena
Don’t go on a weekday between the hours of 4:00-7:00. The staff is slow and takes forever at the pharmacy
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February 2024 by Leana817
Don’t go on a weekday between the hours of 4:00-7:00. The staff is slow and takes forever at the pharmacy