-
July 2025 by Yessenia Tejada
I always feel like family, not a number, when I go in to pickup my family’s scripts. The attention to detail and the genuine concern from all of the pharmacy staff is so reassuring!
-
April 2025 by CatDogsHarmony petcare
The store is okay. The staff is generally nice and helpful.
The ambience and environment has been going down the last couple of years though
Most times I visit,there's an unhoused person somewhere near the entrance or posted up by the building. Sometimes they panhandle sometimes they don't.
My only other complaint is the coupon discount app always seems to have trouble.
Another customer in line with me the other day also said that the coupon machine kiosk is often and out of order.
I don't know if this is anything that employees themselves can do anything about.
In any case, the staff is always courteous and works hard.
-
February 2025 by Lily Shepherd
They are kind people but it's annoying when you show up when they're supposed to be open and they aren't.....I consider that bad customer service. The counter and front carpets are nasty too.
-
February 2025 by J8 Eldredge
Do NOT expect them to be open on time!!! Every time I arrive at 10:00am they are never open even at the time of leaving this review it is 10:22am and there is a line of customers waiting for them to open.
-
July 2024 by Darla Dottin
Vashni, Akoaya and Katie are always kind and professional, they make this the best CVS pharmacy in Arlington/Grand Prairie.
-
February 2024 by Jessica Clark
If I could give zero…Absolutely worst experience ever. I waited in line for a while at the pharmacy to purchase an item. When I arrived at the counter the cashier instructed me I had to check out with Target (CVS is the pharmacy inside of Target) There was no attempt to assist me in any way. I made my way to the Target check out. And after waiting again, I was instructed to go to the pharmacy to check out. ?Although this time the Target cashier took the time to show me that the item could not be purchased at their register. When I made my way back to the pharmacy, I waited in line again. Another customer asked the cashier to help me, as she was in line behind me, (originally) watching the entire scenario unravel. Both cashiers said the other one didn’t know what the other was doing! The pharmacy cashier refused to help me. The Target employee couldn’t help me. Do better!
-
December 2023 by Roxanne Buchanan
I hate CVS pharmacy. We have really good insurance, but it’s a punishment every time I have to fill a scrip there. It’s either NEVER ready, or they have to be told to run my insurance, or they do not contact the dr office when requested. They’re awful!
-
December 2023 by Thom Snellings
I frequent this CVS for my personal items. Be sure to join their extra care and receive coupons and cash back. If you plan your shopping you can save a lot of money. I used to get my meds here, but CVS won't take my BCBS insurance.
-
August 2023 by Ravi Kumar
The pharmacist working here is very helpful. The customer service is great
-
June 2023 by PATRICK GEORGE
I was called on 5/29/23 telling me that I had a Rx ready for pickup and that the copay was $10.00. When I got to the pharmacy later that day the person told me that the Rx was not ready and that I had to wait 20 minutes for it to be filled. I waited. Then I was told that the charge was $88.00. I paid it since I needed the Rx, but I could have been told that up front. The person who waited on me was not courteous or helpful. I protest this treatment and will not use this pharmacy any more.
-
May 2023 by leonel enriquez
The Hispanic chick named Ana was so polite and very helpful with questions I had and help with the instructions on the medication, cvs needs more employees like her.
-
April 2023 by beo wu
I gave them a prescription. They just got it , didn't ask me for any information and let me wait and come back many times. After that, I came over again and asked them for my medicine, they said the medicine hadn't arrived yet and asked me whether I received the message or not while they even had not saved my phone number. Never come back.
-
March 2023 by Julie Smith
This is the best CVS in the area! The pharmacists and staff are great. They make an extra effort to help you and are friendly.
-
December 2022 by Jesse Hernandez
Initially the head pharmacist was at the window with me but had issues with my account. His Aide Vashni walked in and greeted me by name. How she remembered my name after months of me not going to the pharmacy is hard to believe. Instantly, with utmost professionalism and politeness she had my situation solved to my full satisfaction. Vashni gets a big 10 and deserves a raise! I'm always very satisfied with the service I'm given at this location by all of it's employees!
-
December 2022 by Mike Rork
The pharmacist helped me obtain a discount on my prescription even though I did not have a coupon with me.
