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February 2024 by Andra C.
My medication was delivered to my home in two days. It is a great product! I am so glad it is healing my skin!
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February 2024 by Don L.
If you have a choice DO NOT use this pharmacy. I realize probably most of their business comes from doctor referrals, if so, ask your doctor for another pharmacy. My wife and I have had a bad experience with them. They took my wife's payment a week ago and said the RX would be sent the next day. She called this morning and they said yes we took the payment but the prescription was overlooked and not filled. I had a prescription called in and when I followed up they said my Medicare had been cancelled and they could not process my prescription. I doubled check my prescription plan and it is intact and I got another prescription filled the day before at another pharmacy. A poorly run operation. Stay away.
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December 2023 by SONIA THOMAS
If I could give zero stars I would. This place has the most incompetent staff. My physician personally called in my prescription. To no avail prescription NEVER FILLED. I Spoke to 3 people in one day. My physician’s office called twice finally they were able to get Pharmacist. Day later nothing from them. Bottom line it was excuse after excuse never filled. Friday December 22 called to say they couldn’t fill prescription cause my insurance (they claim they didn’t have) stated already filled by another pharmacy. If I needed my medication to live 5 days ago I’d be dead waiting on this place. **NOTE TO OWNER IF YOU PLAN ON STAYING IN BUSINESS YOU BETTER GET A GENUINE CARING STAFF.**
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December 2023 by Mandy
I’ve used this pharmacy for years because my Derm recommended them and they were fine but now they sent me a compound that was clearly old and about to expire from their own label! Then when try to call I am on hold for 10 mins before reaching people who say they can never actually reach a pharmacist and I’ll get a call back. I’ve never gotten a call back. So I’ve paid for useless product and can’t reach anyone. Horrible pharmacy and policies, don’t use them if you have any other choice.
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December 2023 by Ty Jackson
I am furious. I’ve been working with this pharmacy for a little over a week Filling this current prescription. If there was an option for zero, stars, I would give them zero stars. I continuously have an issue with filling prescriptions. They keep making errors they keep charging the wrong accounts. I drove all the way from De Soto to pick up a prescription that they told me would be ready when I got there. I spoke with someone earlier in the day and advised that the prescription would Pick up in 5 to 10 minutes. The prescriptions were Not ready and they made excuses for it. What happened to customer service? It’s obvious that this pharmacy does not value other peoples time. If this pharmacy has Any social media platform? I will make it my business to verbalize my grievances. I wonder if the owner of this pharmacy is aware of how it’s staff is conducting business. I’m also going to speak with the doctors office that recommended this pharmacy to advise them of the repeated problems. I can understand if this was a one off situation. However, this is happened on multiple occasions, which to me speaks of
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November 2023 by Shawn W.
I received a prescription from Dr. Daneeque Woolfolk Dermatologist, sent to DFW Wellness Pharmacy which costs $50. It states QTY: 60 (which is 60 grams) and apply dime-sized amount at night; however, the expiration date is 01/01/24. 60 grams at a dime-sized amount lasts well over 60 days. It is absurd to be given a prescription for 60 days that expires after 30 days and be charged for 60 days. I will be pursuing this action until I get satisfied resolution.
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November 2023 by Christy S
1. They sent me a bottle with less than half the quantity of my medication which caused me to run out two weeks early. Wouldn’t provide a replacement for the error. Also, they said someone would call me back to discuss further and no one did.2. I received a bottle with spilled medication all over it and they wanted me to mail it back and wait for them to receive it before they would begin a replacement (and leave me without the medication in the meantime).3. I have never waited less than 10 minutes on hold before someone answers the phone.All of these “reviews” about great customer service are confusing. I have never had a decent experience with any of the employees over the phone. Glad they will no longer have my business.
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November 2023 by Dollene Ratelle
DFW Wellness is a Godsend. The Pharmacists are nice, patient and professional. The deliveries are fast and the delivery people are really friendly. Thankfully they send a text when it's time to refill your prescriptions so you never run out. They're the best.
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October 2023 by Betty Cook
When my dermatologist suggested using this service, I thought ‘Why so far when my pharmacy is a mile away?’ But before I could fret about what to do and who to call, they reached out, sent me a link to place the order and it was on its way. Instructions were clear, easy and impossible to mess up. When it was time to refill, I was procrastinating. As if they read my mind, I was sent a text message reminder to refill. They pre-filled all the pertinent information and before I could say no, my refill order was in my mailbox. I couldn’t ask for a better more efficient process. I wish filling my other medication was this effortless.
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October 2023 by Bill Hastings
Shipping was fast and free. My medications were exactly what my doctor prescribed. I was very pleased with my transaction with DFW Wellness Pharmacy. Will definitely use them again.
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October 2023 by Franki Parson
The process for placing a refill order is so easy. And, my dermatological medicine is way more affordable with DFW Wellness Pharmacy.
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October 2023 by Manuela Yhoss
Very good customer service. Extremely quick with the orders. I don’t have to remember to place a refill , I always get a text two weeks before due date and the price is so much better . I wish every doctor would use this pharmacy. Thank you for taking so great care of me .
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October 2023 by Betsy Bennington
We don’t have prescription coverage so finding the lowest price is really important to us. DFW Wellness has the best prices around, extremely good customer service, and super efficient delivery/shipping. The new app for payment is so convenient.
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October 2023 by Hannah Long
This is the best pharmacy known to man. It is SO simple to order on their app and it is shipped free next day to my door step :) I haven’t sat in a pharmacy drive thru lines in years! Their customer service is amazing as well.
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October 2023 by RaQuel Sterling
Great service. Friendly and helpful staff. Will give you great cash prices on prescriptions not covered by insurance.
