DriveTime, based in Tempe, Arizona, offers a positive car buying experience with a focus on customer service. Many reviews highlight the helpfulness of staff members like Eli, Elijah, Roddy, and Jay, who make the purchasing process easy and comfortable. Customers appreciate the variety of options available and the efficient, courteous service they receive. The overall atmosphere is described as friendly and supportive, making it a recommended choice for those looking to buy a used vehicle. With over 140 dealerships across 27 states, DriveTime aims to help customers become car buying geniuses, ensuring a smooth and hassle-free experience.