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November 2023 by Mikkolette Timmons
When I was turned down by the buy here pay here car lots, Enterprise was able to get me approved instantly. I didn’t have to put a ridiculously high down payment down (buy here/pay here wanted $3500 down). I would like to commend Krystal, Corey and Matt for their through explanation of all documents, the hospitality and patience they exuded during my purchase!! They were a true blessing!!! I will be purchasing my daughter’s first car from them soon. ?❤️
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November 2023 by Ashley Hittinger
Easiest car buying process I’ve ever dealt with! Talvin and Dustin were super friendly and very helpful with thoroughly explaining things.Dustin called me the day before to go over things to make it a speedier process at the dealership and got me set up with an appointment earlier than what I was able to choose on the website to avoid the busy time! Super thankful for that, the earlier the better!Talvin was the sales rep who took care of the whole process flawlessly. He says he’s new but he could have fooled me with how quick and easy it all was.The only complaint I have is about a rep named Matt. He was very pushy with all the warranty’s. Just because I’m a girl doesn’t mean I’m ignorant when it comes to cars. I know more than “just oil changes”. I have been working on cars my entire life and Matt wanted to act like I was just a dumb girl.
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November 2023 by Jay S
I had a recent experience at Enterprise Car Sales, and I must say it was quite disappointing. I purchased a 2021 Suburban that had multiple cosmetic issues. Initially, my encounter with salesman Kyle was positive; he was helpful and courteous. However, the post-delivery experience turned out to be very negative.The manager at the facility promised in writing to credit me once I purchased the replacement parts, but despite sending several emails, I received no reply from the manager. This lack of communication left me frustrated and dissatisfied with my purchase. This experience has left me with deep regret for choosing Enterprise Car Sales, as it seems they don't care about their customers once the sale is completed.Based on my experience, I strongly advise against choosing this dealership. I recommend looking elsewhere for your automotive needs and avoiding this place altogether. Their lack of post-purchase support and transparency has been a major letdown.*******Update 10/31/2023*******I recently had an experience at Enterprise Car Sales, which initially left me disappointed due to multiple cosmetic issues with the 2021 Suburban I purchased. Although my interaction with salesman Kyle was positive, the post-delivery phase turned negative when the manager failed to respond to my emails despite promising a credit for replacement parts in writing.However, I am pleased to update my review, as the dealership has since contacted me and successfully mitigated the issue. Their commitment to resolving the matter has improved my overall impression, and I appreciate their effort to address the situation. While my initial experience was less than satisfactory, their responsiveness and willingness to make things right have restored some confidence in their customer service.I encourage prospective customers to consider Enterprise Car Sales, keeping in mind that they are willing to rectify issues that may arise after the sale. Thank you to the dealership for taking steps to address my concerns.
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November 2023 by Omega
So I didn’t purchase the car , but my daughter did. The process was seamless The car however couldn’t have been serviced because a week later the started went out. They took responsibility of . She just recently got scheduled maintenance done, and the cabin filter was disgusting! Which lets me know , the car was never really maintenance before selling . Quick and seamless buy. Please take the car to a professional, and request a thorough detailing also from a professional!
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November 2023 by Gisel Mejia
Today i called and i spoke to Alan TateWho set an appointment with him to see a car that i rented to enterprise it was a 2021 GNC Terrain i fell in love with it. As soon as I came in with my mom and my aunt he helped us and explained us so much. He was so helpful understanding and funny. He help me get the car under my name without a co-signer. He explained detail by detail which I love it about it. He never rush me and he actually took his time and he answer all my questions and concerns. I definitely recommend Alan Tate and Enterprise. I will definitely be back with aunt and my boyfriend to get the car from there with Alan Tate. ☺️☺️☺️
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September 2023 by Jay Jern
Corey Ford & Alan Tate were great guys who made my buying process easy. They were very attentive, followed up consistently and listened to all my concerns and needs. After finding the perfect vehicle they were sure to educate me on products to protect my investment. Shoutout to Enterprise to having outstanding guys on their team.
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September 2023 by David Foster
Sales Associate was great to work with. Make ready and take in inspection team could have done a better job. Having to pay out of pocket for air filter that should have been covered. My truck was in the shop 4 days after the purchase for Oxygen Sensors malfunction. bush offs from assistant managers and beating around the bush, not a direct answer on how they were going to make it right. Way more hassle than needed. I really don't know if I would recommend this experience to anyone.
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August 2023 by Tyler Bressman
I started the process online which was very quick. Brittany then called me to go over my application and get the process going. My truck was transported from El Paso in a very timely manner. Brittany kept me in the loop from the very start. I picked up my truck and completed some paperwork that took approximately 30 minutes. I couldn't be more happy/satisfied with my experience with Enterprise Car Sales and Brittany Davenport.
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August 2023 by Tonia L. Robertson
I went to Enterprise Car Sales in Arlington looking to purchase a car for my son. Dante who was amazing helped me. Number one he was so patient with me. I had questions and concerns and really gave him a hard time. He never once became frustrated. He was willing to get a manager to explain to me so that my concerns could be addressed. He waited with me as the paperwork was being completed. We needed my son’s signature in order to take the car. My son was at work and could not come. Dante was willing on a Sunday morning to meet my son so that my son could sign the paperwork and take the car. He did it! He also had the car cleaned and gassed. Although I am only able to give 5 stars, Dante you deserve 10! If you are ever looking to purchase a car, go to Enterprise Car Sales in Arlington and ask for Dante, he will take care of you.
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August 2023 by Lemnwi Grace
Alan was great. His service was quick and exceptional. I came to the dealership nervous and anxious. He made me feel comfortable, listened to my needs and now I'm extremely happy. ALAN is the best in the DFW. Go see Alan if you are looking to buy a car!!!
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August 2023 by Bri D
Absolutely recommend Brittany Davenport!!! She’s very kind and awesome to work with! She even went out and detailed the new car herself because the detail guy was off! We went in on a time crunch, found us a car we loved, and got a deal made! We were in and out in about two hours! And we got exactly what we were looking for!
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July 2023 by Dana Cyrus
My car buying experience with Enterprise Car Sales was GREAT! I went to another dealership before going to Enterprise, and they were giving me the run around they were trying to put me in a vehicle that I didn't want. Needless to say, I went to Enterprise Car Sales and told Alan Tate the car I was interested in purchasing. We did a test drive, and we started the paperwork drove off the lot the same day. Thank you, Alan Tate, for your help and great customer service.
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July 2023 by Dana C.
My car buying experience with Enterprise Car Sales was GREAT! I went to another dealership before going to Enterprise, and they were giving me the run around they were trying to put me in a vehicle that I didn't want. Needless to say, I went to Enterprise Car Sales and told Alan Tate the car I was interested in purchasing. We did a test drive, and we started the paperwork drove off the lot the same day. Thank you, Alan Tate, for your help and great customer service.
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July 2023 by Erica Ashley Cox
Brittany Davenport is amazing. Her customer service skills are superb, and she has an amazing sense of humor. She arrived early and helped us. The process was super easy, and she was highly professional and courteous to my wife and son. We appreciate her and will be back to purchase another vehicle with her.
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June 2023 by Ralph R
The whole experience was amazing, there was no stress, no going back and forth, not hassle. We went in wanting a certain truck unfortunately it wasn't available due to a recall, however! Wes was amazing, he worked hard to help us find the vehicle that matched exactly what we were looking for.Wes listened to what we wanted, showed us countless cars until bingo we found it. Wes also was very detailed and explained everything to us so that we understood. He was not pushy, aggravating or mean.Wes made the whole experience wonderful to the point that when we are in the market for another vehicle we will definitely be back to Enterprise. Thank you Wes if you read this!
