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February 2024 by Wana Vasquez
I went to return some items and the supervisor was so rude and was laughing at me..They didn’t help me and I had to call the head quarter for help.Customer Service is sooo bad..
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February 2024 by Minh Tam Truong
I went to the Express store in the Parks Mall in Arlington, Texas to pickup an in store-pick up item and received a very bad customer service there. This was not the first time. The lead sale associate specifically was very rude. She just point and said ‘check over there’. Very unprofessional and very bad attitude all the time! They really need more training. I meant just the basic community skills. Do not recommend go to that store!
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December 2023 by Johnpaul Ngo
Only shop when is 60 percent on top of the clearance on the suits. At the end ,wait for the sale, I pay 65 to $75. Not to crazy to pay 249.00 and up. I just think they over mark up the price on every items even the pants. Pants clearance was 79.00. Oregional $128.00Now I paid $18 now that worth it.
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October 2023 by Tiana Booker
The customer service I received the other day before leaving for vacation was surprisingly amazing! EDMUND! (Forgive me if I spelled it wrong) was so amazing and beyond helpful! It was one of the best shopping experiences this year! Need something special for any occasion go see him he will not disappoint! Thanks a Million EDMUND!
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July 2023 by Alexa Houston
I was very happy with this store and all they had to offer. Normally when walking into a store though, someone that works there will ask if you need any help today… unfortunately that did not happen here. I found my way around though, & got myself into a dressing room just fine. When checking out, I got 10% off for joining the rewards program which was nice.
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February 2023 by Foodie at Corazón
This EXPRESS store is absolutely gorgeous and might be my favorite one in Texas. It's super modern and the men's section is sprawling with great selection. Very well-organized, and when I arrived a few minutes before closing on a weekday, the team was very happy to help me. Good, relaxing, warmly-lit environment to shop in and the clearance section is well-stocked (while walking by on my way to the return counter, saw a bomber jacket for supppper cheap and picked it up). Kudos!
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January 2023 by Tom D.
This EXPRESS store is absolutely gorgeous and might be my favorite one in Texas. It's super modern and the men's section is sprawling with great selection. Very well-organized, and when I arrived a few minutes before closing on a weekday, the team was very happy to help me. Good, relaxing, warmly-lit environment to shop in and the clearance section is well-stocked (while walking by on my way to the return counter, saw a bomber jacket for supppper cheap and picked it up). Kudos!
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January 2023 by Edgar Gonzalez
Great quality clothing, not cheap though
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December 2022 by LaMelvia Pierce
Really like their clothing line for men! Haven't ventured the women's apparel yet!
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December 2021 by Nina Rose
The youn girl who opens the fitting rooms she was very rude and mean I ask her nicely if I can try something, she have a bad attitude like someone obligated her to work . This is not good for the business yall making people go shoppe to other stores the owner is going to lose business like that I usually spent over $ 500 dollars on clothes but with this negatively attitude who wanted to be on this store.
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November 2021 by OG Art
Terrible attitude from the store manager. Overhead her tell the team they were doing horrible because they didn’t have enough credit card sign ups over the walkie. No one wants to work with a negative manager. I asked her a question over an item and she didn’t even bother to look for the item or at me. She just said no and walked away. Lazy manager and rude manager. Do better.
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November 2021 by Brandon Lopez
The manager is rude and has bad customer service. Never returning.
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October 2021 by Bahiya13
Joselyn was amazing in helping me find an outfit for my reunion! I will definitely be looking for her the next time I go in!
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September 2021 by Johnpaul Van
Use to like buying their clothes but now their style is not too impressively good looking.
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September 2021 by Ashlei C.
Yes we know working in retail can be super lame.. but YOU work here!! You're supposed to represent the company. YOU are the one who applied. I am glad my retail days are over because I learned a lot about how to treat and interact with people and this ain't it.. Sean at the register...DO BETTER. I know you have it in you. It's not that I want you to be fake, but I do want you to be more disciplined in your behavior and character while you're at work. Tf.