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February 2024 by Ric Lin
Haven't had a bad experience, yet.
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December 2023 by Daniel Sanchez
Because the person tell me exact all the questions . He was very nice.
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November 2023 by Chris W
The team here did a good job. I went with the budget tire option and realized on a toyota hybrid prius you need to have LRR tires. Gas mileage dropped to 45 from 55 They swapped out the tires for the bridgestone ecopia plus 422 that I should have gotten in the first place. Jared the manager and his team Eli Isiah, David, Ivan are nice and treat customers well. Blessings.
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November 2023 by Judy Shalosky
Always good service here. Never perform services that aren't needed. We've brought both vehicles here for repairs and always honest about what needs to be done.
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November 2023 by Scott Honea
Made an appointment a week in advance with specific tires requested. Got to the appointment and was told "the closest store with these tires is Abilene" but they could sell me different tires for $194 each compared to $125 for the tires I wanted. Zero communication from Firestone ahead of my appointment that the requested tires were unavailable, classic bait and switch. Total waste of time.
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October 2023 by Chris W.
The team here did a good job. I went with the budget tire option and realized on a toyota hybrid prius you need to have LRR tires. Gas mileage dropped to 45 from 55 They swapped out the tires for the bridgestone ecopia plus 422 that I should have gotten in the first place. Jared the manager and his team Eli Isiah, David, Ivan are nice and treat customers well. Blessings.
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October 2023 by Justin
Good place. Paid a fair price for an electrical diagnosis and they nailed it. The staff was friendly and helpful.They told me what was causing a parasitic drain on my battery. I replaced that part, had it reprogrammed and everything is great again.Thank you!
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October 2023 by Laura GREEN
Take what you want from this.We took my husbands Jeep to FIRESTONE on Little Road to have a tire looked at. We had already looked the tire over and no nail. However we had a slow leak in the tire. So we thought maybe it was the stem. Dropped it off and not even ten minutes later they called to say a nail was two close to the inner wall and it had to be replaced. My husband told them to put it back on. Another FYI they said it would be a two hours before they could get to it and they got back not even 20 minutes. They said they already looked at it (supposedly had the tire off and back on that fast ) and Jeep was parked in the exact same spot. With a small crowded parking lot with never a place to park.Took it to another place to have it looked at and they did not see the nail or anything else wrong with the tire. Make sure if you choose to go there to ask to see the tire or that they actually did what they say. We will never be back to that particular FIRESTONE again.It is so sad what this world has come too….. dishonesty with no integrity.
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September 2023 by Angela Ibarra
Worst service ever! Please do not come here! They like to over charge and are just after your money! I brought my truck here a couple of days ago because it was making a weird sound so they told me they could fix the problem, they took a look at it and called me to tell what it was and they were able to "fix it". but as soon as I got it back it they talked to me and said sorry it's still making the noise but I think I have an I idea what it could be?I was so confused they told they fixed the problem as soon as I got done paying they tell me it's something else?! Not only that they more concerned on me getting more stuff done to my truck with them .. than fixing the problem I came here for. Worst place ever! I would highly recommend to go somewhere else!
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September 2023 by Calinda Johnson
Always have great customer service when I go there. The staff are always courteous and helpful. They don't try to sell you anything you don't need or want. This i believe is why they stay busy.
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September 2023 by Rose Kennedy
Went to get my tire pressure checked and filled up. The guy was very friendly and quick!
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August 2023 by Bamo Jaff
My truck stayed there for 3 months, they didn’t install the part correctly broke it again.Never had a good experience with them.will never go back again and I’ll do my best to let lay the family and friend todo the same
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July 2023 by Dorothy Sullivan
As a single mom with no help I don’t have anyone to “drop off my car”. The last time I visited here I waited 2 hours for an oil change with my kids and these workers didn’t care. This morning I showed up when they open and was turned away because they had too many cars already. I won’t ever attempt this place again
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July 2023 by Shirley S.
I've tried so many garages over the years and I have NEVER been as pleased as I am with this Firestone. Honest, polite, clean, reasonable prices. Highly recommend!
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July 2023 by Jay McFadden
Have used for years and have always been more than satisfied with the services they offer.
