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September 2025 by Angela Vaughan
I don't like the bank in Walmart. Hopefully I get my debit card and I don't why people would change my email for my Google wallet. I hate phones and WiFi but like this bank. Angela Michelle Vaughan prays for the best. Phones suck can I add my photos. I am not hurting anyone. I paid the ladies electric bill.
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October 2023 by Shaunette Little
This location is really bad with customer service. The tellers constantly talking amongst themselves. At first it was just one teller, but the other taking forever to take customers. The one teller has an bad attitude and act like she has a serious problem. I will never come back to this location. The worse thing about it, it's a long line
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September 2023 by Nayeli Velasquez
raquelle smith she is the worst, she never has tact with people, besides being a banker they need to teach her customer service because of us you are there.other bankers in this branch have been professional and very friendly
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July 2023 by Esther Flores
7 YEARS AGO I PUT 5 STARS , TODAY I PUT ONLY 1 BECAUSE THEIR SERVICE AND JUST OVERALL HAS GONE DOWN HILL
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July 2023 by Shaunette Ms. Shanna Little
This location is really bad with customer service. The tellers constantly talking amongst themselves. At first it was just one teller, but the other taking forever to take customers. The one teller has an bad attitude and act like she has a serious problem. I will never come back to this location. The worse thing about it, it's a long line
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June 2023 by Ryan Evans
Due to the poor customer service unfortunately I had to close my business account after nearly 10 years. They left one penny! one single cent in the account rather than closing it after I had requested it closed. Three months later I get a letter in the mail that says I owe them $73 lol, because of the late fees, and interest due on the one penny that they left in the account. Not only is this terrible business practice it should be illegal.
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October 2022 by Clela Careswell
Ms.danielle is the best
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August 2022 by R W.
This bank is so shady & money hungry I want everyone to know about the customer service. On the phone on the web & at the branch regards-less it's awful. They do not care about your membership all you are is a acct number
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April 2022 by Santiago Williams
Second time I’ve come to this location to get smaller bills in exchange for my big ones. Was told I can’t do so. A couple months ago I came to do the same thing a few times and they would do it for me no problem. Every other location I’ve been to gets me change no questions asked. I just like to go to this one cause it’s the closest to my house. This is also the least “Welcoming” location in the area. Good thing the others locations are all just 15 minutes or so away.
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April 2022 by Isabel Escareno
It’s a great bank.They don’t run credit when opening acct but they go offer products to help you build it up.I’ve been here 5 years.I get paid early with direct depositThe requirements aren’t crazy extremely easy to keep free.They offer stash acts to help save.
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April 2022 by Justo Guadarrama
Horrible customer service, they all look like they didn't want to come in to work today. They are more concerned about gossip than to assist customers with fast and friendly service.
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October 2021 by Debbz J. J
Utterly ridiculous, standing in line over 30 minutes. Only two tellers.
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August 2021 by julie mendoza
Honestly I been baking with them over 5 years already and their customer service is not as bad; but in reality they take FOREVER to attend you ! You seriously have to wait 30 to an hour just to cash or even deposit! That’s honestly so unprofessional! I recommend to come by when you honestly have no plans to do because they will ruin it all ! They need to work on that ASAP ! I wish I could give them only half a start
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March 2021 by Stephanie
Great customer service it’s just slow.
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December 2020 by The Flash
Alisha and Isela are always above and beyond in customer service. I love to see their smiles and they always take great care of me. I feel like I'm talking to a person instead of an employee whenever i go. Been banking here nearly 5 years, and no regrets!
