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October 2023 by Matt Limbocker
We unexpectedly found ourselves in need of a new master shower and tub, and Five Star Bath Solutions did an incredible job. Greg walked us through the entire process of designing the new bathroom and was open and honest the whole way through. Issues with other contractors caused multiple delays during construction, but Five Star was flexible the whole way through. When we had to have the old shower and tub demolished weeks before due to another repair job, they accommodated us and even left our bathroom cleaner after the demo than it was before.Through the whole construction process, Noah was incredibly professional and kind. He was always on time and always communicated what he was doing and why. He never made any decisions without consulting with us first and made sure that the job was done to an incredibly high level of quality. He even came back a week later to sand down a rough corner for us without giving us any kind of hard time at all about it. He actually thanked us because it helped him hone his craft.We've had many more contractors in our house in the past year than we ever wanted. The guys at Five Star have certainly been a bright spot in what has been a trying year for us. I would recommend them to anyone at all for any bath need at all.
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October 2023 by Sondra Myles
Are bathroom is beautiful! The project was scheduled a week prior to what was scheduled. The project was done in one day, which was beautiful. Eric showed use exactly what we would be getting! I love their work and Thanks for the cookies. I wasn't expecting.
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October 2023 by Arlesia Butler
Love, love our new shower. The gentlemen were very careful and definitely cleaned up the mess. We have another bath to do layer and Five Star will be getting that call when ready.
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August 2023 by Mike Hedlund
We had a jetted tub removed and replaced with a very nice walk-in shower.Noah did an excellent job of demo (cultured marble tub with tile surround) and clean up. Installation was done with our input as placement of grab bars, seat and shower opening. We finished our tub (including glass) on 6/23/23. On 7/5/23, I was diagnosed with heart disease and had open heart surgery on 8/1/23. I can't tell you how grateful I am to have that walk in shower to help me through my recovery time. Everyone involved in our project was professional, timely and skilled in their work. Thank you Eric and Noah at Five Star Bath Solutions.
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August 2023 by Yvonne Ellis Steelman
We needed to update our Master Bath shower after some very shoddy work was done several years ago. After much research and reading, we asked for a quote from Five Star Bath Solutions. They came on a Saturday, which was a convenient day for my husband and myself. The presentation and scope of work was very well explained, and the product quality appeared outstanding. We moved forward with the work and schedule for a future date as our foundation "cured." Erik came by for final measurements and the work began as scheduled. Our installer was Noah. He did a fantastic job! He worked hard each day of the remodel and repaired all the prior work before moving forward with the installation. He was courteous, and worked to clean up each day as he finished that day's work. We were very pleased with Noah, Erik, Greg (? I think in sales). The bathroom looks like a million dollars, and we are confident this company will be there for us in the future. We absolutely love the work!!! The master bath shower and flooring is gorgeous!
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August 2023 by Pamela King
Jose the installer was great but they said 3 people would come but only Jose but did a great job we had a problem with the floor we picked out so they got us what we wanted just took till that Monday to install but we love our walk in shower and new floorService: Install flooring
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August 2023 by Matthew Byrne
Everything about 5 star is 5 star elegant bathrooms with high end plumbing fixtures and materials are heavily used with them completely satisfied with their workServices: Tile work installation
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August 2023 by Paul Hudlow
I texted them ahead to say I would be 10 minutes late for a quote appointment. The scheduler called me a few minutes after the time and I confirmed I was on my way but he cancelled it anyway. He told me he felt that I wasn't "on the up and up." Seems like he needs to take a look in the mirror.Later I got a text saying that they didn't want to meet me because I was still in the process of buying the home which I had told them from the beginning before they ever scheduled with me. They implied that they wanted to pressure me into a legally binding contract on the day of the visit and wouldn't be able to.In my mind any good contractor is okay with bidding against another. If you're trying to get a legal commitment during the first visit, you're the ones who are not on the up and up.
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July 2023 by Stetson Smith
Great bang for your buck! All the staff were very kind and easy to work with.
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June 2023 by Chelsea Gossett
We love our new shower and tub that Noah installed for us last week. He was able to remove the old tub by himself and then worked through a downpour to make sure our bathroom was finished in two days instead of the planned three days. We will definitely be recommending Five Star Bath Solutions to our friends and family.
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June 2023 by Kathy S
Thank you Erik, Noah, Luis and Jessie for a wonderful job. My new shower is beautiful and works so much better than the old tub for my brother. Great people!
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June 2023 by Alex
Five Star delivered five star service. The installer, Luis, was extremely friendly and let us know when he was starting demo so we would know when it would be loud. His work was precise and quick. Noah, project manager, was eager to help quickly and efficiently when it came to handling my grandfather's VA HISA application. The owner, Eric, was excellent at communicating, as well. And Casey, the sales person/initial contact, was friendly and answered questions with ease.
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February 2023 by john boden
We had no idea that our new shower could be so so much better than our old one. From the sales lady Jessica to Eric project Mgr to Noah the installer to finally Andy the glass installer, the workmanship, the knowledge of what needed to be done, the courtesy and then the final product, we are ecstatic. The shower turned out beautiful. We hadn't imagined it could look so good. Highly recommend 5 Star Bath Solutions for your bathroom remodeling. Need to single out Noah, the installer, he worked so hard for 3 days. His work is outstanding. Thank you guys. We are very happy.Service: Shower refinishing
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November 2022 by M O.
We were very pleased with the job they did for my 92 year old father. They worked with him on what his needs were to make it safe and assessible for him. We are very pleased with the whole process and would definitely recommend
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November 2022 by Kenneth Head
This company and its employees were very thorough and knowledgeable and I would recommend them for your needs!Services: Bathtub replacement
