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October 2023 by Emily Ousley
BUYER BEWARE. Bought a miter saw today only to find out it doesn’t work at all. I see the store commenting here saying they offer refunds within a few days but my complaint was refused.
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October 2023 by Aboud H.
I spent a lot of money on a dewalt miter saw from this shop, Noe said I have 3 days after that no warranty. When I arrived home, the miter saw would not start. I recorded a video of the Miter saw and sent it to Noe, he responded, all sales are final, no warranty, and told me to have a good day. I don't know how you expect me to have a good day when you ripped me off Noe. I mentioned the 3 day period, he lied and said it was only for other tools he sells at his shop but the Miter saw was not included. I will hire a lawyer, because what he did is completely illegal and fraud.
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October 2023 by Amy M.
Bought a piece of equipment only to get home and it doesn't work. When I let the guy know, he says all sales are final. Wow. Shady business. DO NOT PURCHASE ANYTHING FROM GEN TOOLS.
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October 2023 by Emily O.
ZERO stars. Bought a miter saw only to get home and discover that it doesn't work. Store says they won't return. Don't waste your time here, the discount isn't even worth it.
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September 2023 by William Axenfield
These people are crazy friendly and helpful. Edith , the owner, very helpful and kind. I will make the two hour trip from Longview again to purchase.
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August 2023 by bill gower
Bi-lingual staff. Tons of handheld name brand tools all battery usage - lawn mower, circular saws, chain saws, drills etc... patio sets and so much more. Truly a hidden treasure of goodies at outstanding prices a must see ? before you buy from the big box stores.. it's worth the trip just to know what they have and inventory does fluctuate.
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March 2023 by Walter Shue
Found this tool store on FB, I was truly amazed at the variety of tool brands. All the majors, DeWalt, Milwaukee, Ryobi, etc. Be smart and bring cash! If you’re looking for something in particular, text to their #
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March 2023 by Joy
The gentleman who helped me find what I needed was very helpful. Let's hope the products I got will work.
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March 2023 by Jose Luis Sanchez
A very varied place with a lot of tools and I am accessible
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March 2023 by Ed Ortega
Broken tools
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March 2023 by Juan Aragon
Never buy tools from here they give you broken tools
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March 2023 by Salah Hafied
A lot of good deals but no warranty ?♂️?♂️?♂️
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March 2023 by Ken Falke
GOOD DEALS
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March 2023 by Michael Sloane
Great prices, Noe is great!
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March 2022 by Mia Lopes
Great prices great deals and great customer service !!!