The Goodwill Store - Collins is a highly praised thrift store known for its exceptional customer service, cleanliness, and well-organized inventory. Customers describe the staff as "amazing," with specific shoutouts to employees like Michelle, Quinn, and Chris, who go above and beyond to make the shopping experience enjoyable. The store is praised for its plethora of nice and fairly-priced items, making it a popular destination for "treasure hunting." Customers appreciate the cleanliness of the store, particularly the bathrooms, which are noted as being "clean." The store's management and team are said to take great pride in maintaining the high standards of the establishment. While the store can be a bit cluttered in certain areas, such as the pictures and knick-knacks sections, it is generally well-organized and easy to navigate. The store's location, with some construction nearby, does not seem to deter customers, who continue to visit regularly, some as often as two to three times a week. Overall, the Goodwill Store - Collins is a beloved thrift store that provides a pleasant and rewarding shopping experience for its customers, thanks to its dedicated staff, clean and well-maintained facilities, and diverse selection of quality merchandise.