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November 2023 by Erica Villanueva
Okay so Kendall and Jazmine employees there at Hot Topic were the absolute best. Both had helped me at different times when I needed help. They both had great customer service, super helpful, along with having the best attitudes. Not only with me but with other customers in the store. I will say my ESA pup Pixie stole the show tho… and they just loved her. I want to say thank you to both of them. Keep up the awesomeness girls!!
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November 2023 by AC
I ordered some items for pick up in store. The website stated these items were available in store and that the order would be ready estimated 3-4 hours. I waited approximately 4.5 hours and decided to head to the store to see if the order was ready or get an update. One individual was very friendly and tried their best to help, looking in the system and physically looking for the order. They stated that the order was not showing up on their system and thus there must be a problem or the order wasn’t processed for some reason. The other individual who decided to step in was very curt and condescending since I did not receive an email stating the order was ready even though the estimated time had elapsed and I simply wanted an update. Upon contacting customer support, they informed me something occurred with processing the order and the order would be delayed which I was not informed about at any time.
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November 2023 by kolya
stuff was in stock and they had a ton of staff was really nice except the lock on the dressing room doors didn't work
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November 2023 by Dee
staff extremely nice and helpful! good selection
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September 2023 by Marco Gonzalez
Great store! Pretty chill when there's a new funko drop.
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August 2023 by Andreas “Drew” Stealth
Just a cool place. Didn't realize they have funko pop's, so had to check it out. Great selection.
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August 2023 by Permafrost 17
Prices for items vary as any store has their market, some recent items are new and they cycle through stock fast, so get your items while you can
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July 2023 by Maria Vazquez
I love anime, and this store opening was a blessing
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June 2023 by Clayton Crow
Great place for edgy clothing and band merchandise. Not quite what it used to be but still fun place to shop.
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June 2023 by Valerie Dillehay
Small store, but has a variety of cool items.
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June 2023 by Mary Lee
Such an interesting place. There's something for everyone taste and great novelty items. The staff is always so pleasant.
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May 2023 by Morgan
A brunette was working closing and gave superior customer service. I never expect that from retail stores. She was on her own, long lines and still helped other customers.
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May 2023 by Velvet D Trotter
Came here because my daughter was visiting and was very sad to see there was not any sign of the Hot Topic I grew up with.If I were a merchandiser here, I know the 80s/90s is still fire.I would implement some of the original roots and bring some real money back in.
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April 2023 by Thomas Gossett
Been going here since the 90's....Still kicks a**!
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April 2023 by Shanda Fogle
The delightful gal who rang us up was just the best. She was personable and relatable and made me happy to have found so many treasures. Her CoExisit tattos were a Greeky girl's day!!!