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February 2024 by Melodie Massey
John was friendly yet professional. He helped me understand more and made sure he was meeting my needs. Great experience!!
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February 2024 by Melanie Ferguson
Great ????
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February 2024 by Ana Hercules
Great customer service and treat you like family
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April 2023 by Sheldon Voss
This was the absolute worst experience and a complete embarrassment on the behalf of H&R Block.To start, I made an online appt for 12. That appt changed 4 times in a span of 3 days with only an email notification. The last email and change coming after a person from the office called to confirm the appt time a day prior. Not a great first impression.I was assigned Kavin Brown as my Tax “Professional”. It took nearly 30 minutes to retrieve the documents I uploaded prior to the appt. Once the paperwork was printed off, Kavin failed to correctly read and enter (important as a tax preparer) my personal info. Mind you, this was before the W-2 form…then he continually fumbled numerous pieces of information (Driver’s License, wife’s name, etc.) before I finally left after he attempted to enter my workplace address in the COMPANY NAME field.In an hour (60 minutes) of wasted time, Kavin was able to get roughly 5 lines into the FIRST W-2 after spotting and correcting his numerous errors. That’s when my patience was truly gone.I truly hope anyone who filed with Kavin this year triple and quadruple checked what was entered and filed. I’ve never had a worse “professional” experience in my life and I firmly believe Kavin, while being a very nice person, should be nowhere near anyone’s tax returns (including his own).The audacity to say this “service” would have cost $250 has me completely flabbergasted. Maybe other tax pros at this location are OK. The lady at the front of the office was very nice.
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February 2023 by Jessica
Tom was great! He was fast and knowledgeable. Definitely more than the people online! Thank you Tom!
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April 2022 by Patricia Baker
John was very friendly,very thorough and clear about our taxes. Very helpful about suggestions for our 2022 taxes also.
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April 2022 by Paul Laux
Very friendly. Explains everything very well.
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April 2022 by vk banks
your tax pro was very freindly
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March 2022 by Kristin Waggoner
They have my taxes already on file so it's easy to go every year
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March 2022 by Cocoa James
Veatrice Woodard was exceptional!.
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February 2022 by Karina Karina
Jonh was very kind as well as informative during my appointment. I truly felt he cared about me as a client. I could tell he enjoys helping people!
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February 2022 by R Morgan
I came back for Michael Wiegert. He did my taxes last year. If Michael is with you next year I will also ask for him again. Your representative was efficient, informative and professional. Thank you for your time.
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February 2022 by Deborah Willis
John was very professional and just an all around lovely person!
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July 2021 by dennis raines
Jacking was very Knowledgeable and gave me some tips for next year.
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July 2021 by Darin Fennell
Convenience and knowledge of tax professionals.
