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February 2024 by Jon Sellers
Barbra Shepherd, my goodness!!! What a very, very , sweet woman. The hospitality and accommodation here is wonderful. The remodeling done here is fantastic!!! 5 star. Come visit.i did and I can’t complain.Rooms: Clean, remodeled. Fabulous!Safety: Very concerned about fire safety.Walkability: Near everything. Gas station. Restaurant.
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February 2024 by Lucci Allen-Jackson
I been with Intown suites for 3 years and I love it. Haven't had any problems whatsoever. Ms. Barbara is amazing and very caring. Her property is always clean and I've never had any problems. The location is great and close to my job. Thank you for all you do.
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February 2024 by Patricia Siders
Barbara, at the front desk she's the manager and She is awesome, anything you have issue with she will get it handled swiftly. To top it of her Customer service is immaculate. If I needed a new employee I definitely love love love to hire her.Nearby activities: Skating, shopping and restaurants.
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February 2024 by David Mosrie
If I could leave zero stars I would. If you were looking for the worst possible service in a trashy hotel, this is your spot. When I finally got somebody on the phone after being hung up on multiple times without even a hello after being told I could speak to the manager, just pick up the phone and hang up immediately multiple times, I was finally able to get someone on the phone today. The conversation was about we booked the hotel for my son in flight school and will be 21 in a few months. Unlike renting a car or at any respectable hotel to find out they have a 21 year old minimum you've got a scroll down five pages, find the FAQs at the very bottom, look for that specific question and open it. When he goes to check in last night they tell him not only will they not allow him to stay there but because he didn't cancel 48 hours in advance they were going to charge him for one. Just trying to discuss this with someone for an hour last night was not possible in about as bad of a customer service experience as you could ever expect. When I did talk to a manager today she said she had to talk to her revenue manager which obviously tells me this is intentional because it's considered a appreciable part of their revenue. It is an scumbag hustle. Lord knows whatever other ways they figured out to steal money from potential customers but I advise dealing with them at your own risk. When I did speak to the manager today she fully admitted that she used to work in the rental car agency where they are going to make sure you know that if you rent that car and you're not old enough you were going to be penalized and also admitted she doesn't know why this business does everything they can to hide it and steal money from people. It really says it all doesn't it?
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February 2024 by Betty Kaolulo-Mabin
The staff here is greatI A very properly ranThey care about their residents hereI have witnessed the staff and other residents go above and beyondThat PA lady is one of a kindHelpful friendlyI would recommend to family and friends this in
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February 2024 by Angelina Hernandez
The manager is amazing. She was sweet and informative and made me feel safe and comfortable. I would recommend this particular place to everyone.
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January 2024 by Bridget Norise
I would recommend this place..nice rooms clean great location I would stay here
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January 2024 by Leslie Longoria
Wonderful staff and clean rooms.Rooms: Clean and comfortable.Safety: The staff here is friendly and very helpful
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January 2024 by Deondrea Horton (RinneGod)
The renovated rooms are really nice I’ve been living here a week now. I like the setup, and how it’s close to a lot of food places and gas stations. My only problem is there’s no oven in the rooms at all. Other than that it’s a solid 9/10
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January 2024 by Michael Newell
This hotel is great. I have been staying here over a year and haven't had any issues. All of the staff are great they speak to you and tend to any needs you may have regarding this hotel. I will continue staying here until I get an apartment.
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January 2024 by Lucas Emerick
Very quiet n wonderful people!! Nice area to be in!! Very helpful!! No issue at all!!! Would definitely come back!!! GODBLESS!!!!!
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December 2023 by Chris Springer
I love
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December 2023 by King Holmes
MS. Barbra is the best of all she’s always respectful loving and must all GREAT customers service fair price room and awesome housekeeping!!!!!! ?
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December 2023 by Ariel Prince
I booked a reservation yesterday and she let me up to see the room before I paid and there were ROACHES EVEEERYWHERE AS SOON AS I WALKED IN greeting me from every crevice in corner. In the fridge the toilet all over smh I told her I would find another place and she said they were gonna charge me for a day anyway. LIKE HELL U ARE?! I never locked my card so fast.. I went and found an Airbnb very clean tiny house for $100 extra. Idc I’m not sleeping with no damn roaches and I can’t even eat in there smh hell nah
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October 2023 by Patrick W Brinkley
Despite the high weekly price it was a very nice place to stay and the staff are very friendly. It's very well kept up and they will help you in any way they can. I love the fact of the washing machines having the app where you can pay and it'll keep up with the time on it for u so don't have to sit there or leave and guess when time is up.
