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April 2023 by Esmeralda Creel
Knowledgeable staff
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April 2023 by Mark Antonacci
I walked in on a Tuesday and set up an appointment for the next day. Easy and had a good experience.
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April 2023 by Jerry Green
Always thorough. No mistakes. Makes me confident that my taxes are done correctly.
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February 2023 by Takaykay kay
Each time I have used JH, I have had the best experience. My tax preparer Kathy is absolutely amazing in every way. She is so personable and always makes sure you are getting the most from your tax return.
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February 2023 by Leonard Taylor
My overall experience was positive. The tax pros were professional, nice,impressionable and eager to help. The only issue i had was a overall lack of a sense of urgency. It doesnt seem like there is much of a rush to get tax returns done as quickly as possible. This mainly portrayed by the lack of tax pros at the location. Its unrealistic to expect one person to be able to handle multiple returns in a timely manner.
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February 2023 by James E. Branch
They are so nice and friendly and they make it easy on there customers. I would recommend these people to any of my friends and family to get there taxes done at this location in Desoto, TX off of I-35 & Pleasant Run Rd..
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February 2023 by DON COFER
Jackson Hewitt has been good for us, I've told some of my family about them also, Thanks Jackson Hewitt
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January 2023 by Elizabeth Dumas
Cathy is greatShe is very knowledgeable
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October 2022 by venesha curry
We have gone to Cathy at JH for over 18 years and will continue to do so as long as she is there. She is an asset to the company. Dealing with JH has never let us down to date, we have always left feeling secure in our choice and hope we will continue to feel that way.
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March 2022 by lucky boy
Great service price for married couples. About 417$. They give warranties if they mess up your taxes or something happens it's covered under Jackson Hewitt.
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March 2022 by BeautifulMo Chosen
Bad with names but the person who helped me with my tax return was courteous and professional.
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March 2022 by Monica Arredondo
Friendly and knowledgeable staff. She answered all my questions and explained the information clearly.
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February 2022 by Sabrina S
I filed taxes here for the first and last time in 2018. I went to do the advance credit which was approved. But when returning to do normal refund I saw an error on the printed return asked about it and told oh I just printed wrong one corrected one was sent electronically. Saw it was still incorrect even on site and told it just hadn't updated.got a letter from the *** stating my RSU was not claimed on the return and I owed almost 9k went back and was told it would be corrected. 3 years later it's still not corrected and I'm out almost 9k because they took it out of my refund. Currently have a ticket in through corporate so hopefully this is resolved quickly
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February 2022 by Jasmen Sanders
I will never or send anyone to Jackson Hewitt again! I was suppose to get a refund advance but they didn’t give me one and my return is 10k so why didn’t I get approved for a refund advance!
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June 2021 by Kay savant
I thought $261.00 was extremely high to just complete the short form for 2 senior citizens. Cathy was great as usual but when we presented our CASHIERS CHECK to her for our tax payment, she let us know that instead of being able to file our payment electronically, as we planned when we got the cashier's check, we would have to MAIL our payment in and she recommended certified mail. We were shocked that we had to go to these extra extremes when we had certified funds to send IN HAND! It certainly was not Cathy's fault but seems a ridiculous ruling.
