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September 2022 by Evin Fahey
I ordered 6 pairs of shoes for my girls. I received 1 pair. Customer service put me through the run around for weeks and then said they wouldn’t do anything. No refund or reshipment. Never shopping here again.
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September 2021 by Bubbles746
It was okay staff was kinda rude
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April 2021 by Tomas P.
The buying experience was adequate. I have no problems with the sales people. The biggest grief I've got is with the manager at the time. (6pm apr4) who told me because I had no receipt I couldn't get a refund. I understood even though they had all my information via email phone number and credit card transaction so I went ahead and picked another 2 pair of shoes that amounted to more than the exchange. Everything was fine until I paid the difference and asked for my receipt the manager instructed the cashier to throw my receipt in the trash because I didn't bring a receipt so I wasn't eligible to receive a receipt. So I asked in genuine curiosity what about the purchase I just made. She responded that it is journeys at store policy to not provide receipt of purchase if you didn't bring one with you. I said okay and left without a receipt. I called journeys today to get some clarification because it sounded extremely awkward that I would use my credit card and not get a receipt. They informed me that is not their store policy and I will be getting an email with my receipt so I can return the two pair of shoes.
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October 2020 by Dom Elizabeth
Gabbi you Roc, my nieces will be styling.
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December 2019 by vacations and food
Nice store, nice stuff, and good staff
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September 2019 by TAZZI'S UNIVERSE DFWREVIEWSANDMORE
LOVE THE SHOES HERE..
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May 2019 by Britney_Brianne Smule
Not the cheapest route in terms of children's footwear, but it sure does have a lot to choose from in several brands and styles. The kids love the variety of "cool" shoes they can take home and it's a friendly atmosphere as well.
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May 2019 by Predictable Me
Great they exchanged my baby shoes for the right size no questions asked
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May 2013 by Michelle Vann
Good nice people there very helpful