-
March 2024 by Jordy Castro
I believe I may have a slight addiction to the Krispy Kreme glazed donuts, they are delicious; However, the service is simply subpar. I LOVE the donuts but of the three times I have been there this week, none of them were a good experience. This morning when I got there, the cashier was arguing with someone on the headset and wouldn’t take my order. A couple of days before, I went with my family and the cashier skipped us and assisted people behind us. I hate to say, it felt very personal, given it was evident we were there first. I just wish the service was as good as their delicious warm glazed donuts!I visited again 03/13, they are supposed to have hot donuts right now per their website. Not the case… I went in there and they said “not today”. This is exhausting, and the last time I visit, too many disappointments already with this place.
-
March 2024 by Marilyn J Green
I haven't been here in awhile and I understand why. The donuts are expensive but the taste was just okay. Almost $11 for half of dozen. I waa hoping to get fresh hot donuts. Maybe next time the light will be on and then I'll stop.
-
March 2024 by A J
As many others have said, the employees usually are unpleasant at this location, but ISABELLA is absolutely delightful. Let’s hope they can hold on to her!
-
March 2024 by Jake Hoffman
Donuts delicious as always. Lady at the drivethru is extremely rude for no reason. Manager feel free to contact me for full story. Upsetting on a beautiful Sunday morning. I visited 3/3/24 @ 9:49am.
-
March 2024 by Pisces Smith
These people are awesome and kind and the donuts are amazing.
-
February 2024 by D. Williams
We normally order for delivery but this day we visited the nearest location in Arlington. Wont be visiting anymore since our order wasnt ready. We paid for it on line and gave them our receipt. Staff was rude and told us to wait while there were no customers. Their personal conversation was more important than waiting on the customers.
-
February 2024 by Montaya Byrd
Horrible customer service, they rush you while you putting in your order just to get your order wrong if they wasn’t so busy rushing then they would be able to listen correctly. I went at 9:30am on a Friday the people working at the front needs to do better.
-
February 2024 by Aditya Mishra
Tasty sugary doughnuts. Loved it.
-
February 2024 by Ebony Daniels
This is my 5th attempt to grab a hot and ready donut for my son. We travel 30 minutes round comes here as it’s the nearest to us. I came during their “hot and ready” times mentioned on the website and the donuts were not available. I was told to come back in the mornings. If you’re not going to provide hot and ready donuts in the evenings then you should remove this from your website. As some people really travel to get some donuts. Very disappointed. And a waste of my gas and time.
-
February 2024 by Anderson Wallace
Ran into the most professional young man working there named Carlos; my intent wasn't to get too carried away but due to this young man's demeanor I spent a decent amount. A friendly, warm smile/greeting can go a long way in changing someone's day....
-
February 2024 by Cassie Burns
Great Location! John was very helpful when we were being difficult, we appreciate him! Hehe
-
February 2024 by Dan Malone
$1.99 for ONE glazed donut? Count me out.
-
February 2024 by Ethan Werner
Worst customer service. First time going to this location and and the 2 girls working didn't even acknowledge I was there I guess because whatever was on their phones was more important. After waiting for about good minute one of them proceeds to make her way to the counter, and I guess it was an inconvenience because her tone and attitude were horrible. Ordered, paid and had to ask for my receipt and have it tossed on the counter rather than hand it to me. Last time I checked I don't think the company is forcing you to work there. I think anybody coming through those doors deserves a little bit of common courtesy.
-
February 2024 by Don Juan
The manager or who I assume is the manager was (tall white e guy with a beard) sooo kind and sweet. As a manager my self it was very refreshing to actually have good service. He was even trying to get us a good price point. All the one stars are so entitled, this place is solid. Surly thanks to this guy.
-
February 2024 by John Sokol
The only downside is the distance from home.
