LensCrafters at this location is dedicated to providing quality eyecare, comprehensive eye exams, a complete range of premium lens solutions, and a wide assortment of designer brands. They accept most vision insurance plans and all prescriptions are welcome. Many customers report great customer service and amazing experiences, with staff described as awesome, knowledgeable, helpful, kind, courteous, and professional. Employees are noted for working fast, making visits pleasant, and going above and beyond to assist, especially with repairs and warranties. They welcome customers quickly and handle issues efficiently, often providing free fixes. While one transaction faced difficulties like a lengthy backorder and sparse contact, an employee's persistent efforts, updates, and focus on rectifying the problem ultimately saved the experience. This commitment convinces customers to return, with many stating it is the best glasses store and would totally recommend it to anyone looking for glasses and great promotions.
I was very happy with the service that Mirzeth gave me. She's very professional. She will succeed in her career.
September 2026
After picking up my glasses they did not fit right so I went back and was greeted by Angie. Wow she got right to it and stopped them from sliding down my nose. Also adjusted the temples stopping the pain behind my ears, and they fit great now. A BIG THANK YOU to Angie. Janet Krumm
September 2026
Our experience at the Parks Mall Alington TX was outstanding in service and choices of frames. I was greated by Charles and he helped chose a good frame and lenses. My order sent out on a Saturday and my glasses were ready by the following Friday. Thank you Charles for your knowledge and service.
