Leslie's Pro is a large, well-organized, and clean store that offers helpful and friendly staff. Customers appreciate the staff's willingness to answer questions and provide guidance, especially for new pool owners. The store offers free pool water testing, providing a detailed printout of what is needed to balance the water. Staff members are knowledgeable and take time to explain how to maintain pools and which chemicals are necessary. Although there was a moment of frustration when a discount was only offered after inquiry, overall, the service is praised for being attentive and supportive. Customers feel confident trusting their testing and recommendations, and many plan to return for ongoing help with pool maintenance.
