LOFT is a retail store known for its nice and clean environment, as well as a wide selection of clothes that fit various body types. Many customers appreciate the quality of the clothing, which lasts well over time. The store often features great sales, making it a favorite shopping destination for many, especially for work and church attire. However, customer service experiences vary. While some shoppers have reported friendly and helpful staff, others have encountered a lack of assistance during their visits. Instances of staff being inattentive or unhelpful have been noted, leading to disappointment. Despite these mixed reviews on service, the overall appeal of LOFT remains strong due to its cleanliness, product quality, and the courteous nature of some employees. Overall, LOFT continues to be a popular choice for those seeking stylish clothing, though there is room for improvement in customer service.
All the employees were sweet and helpful. The store is extremely well organized and clean too.
August 2023
This is one of my favorite stores. I am a former employee, and I absolutely loved working there as a part-time associate. On my visit, the staff was available for assistance and very courteous throughout my shopping experience. In addition they were having a great sale. I love their clothes, and the way they fit lots of... read full comment
May 2022
It WAS VERY NICE AND CLEAN. THE WORKERS ARE VERY NICE. I WAS IN THE WRONG PLACE AND THE LADY HELP ME FIND MY WAY.IT WAS MAY 14 2022 AT 11 AM .WITH NO QUESTIONS ASKED.AND THAT WAS A WOMEN STORE.WITH VERY NICE STUFF.
