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October 2023 by L Lewis
For those who may come across this review DO NOT purchase anything from this store come to find out that they sell fake gold chains with 10k or 14k stamp on it to make it seem authentic and they will say i will do a test infront of you to show you that its real but it is FAKE they will say let us send it out so it could get tested do not fall for that foolishness either take it to a REAL store this store does the same test like others do but the bigger stores have a few more ways to PROVE if its fake or real they will do a small drop on a pad like see its real BUT it's NOT think of it like this you have fake things like art, watches BUT nobody will know if they have anything fake unless someone is specialized in that area and they can prove more in detail SO do not settle for the cheap prices!! come to find out that there's other past customers that had the same issues they will say excuses oh elements, the skin like every lame excuses to make them sound like they are telling the truth to say that they jewelry is not fake remember REAL GOLD does not tarnish you cant run a scam on people who knows whats real and fake if you do purchase one take it immediately to Zales that's in the mall or say before i purchase this can we both go down to Zales i just want to make sure that this is REAL GOLD Do Not let them suggest a store because they own another jewelry store at this mall and Zales they will expose that what you have purchased is fake they will take a magnet and show you And remember companies can pay people to make them look good with reviews and stars I purchased I thought was a real 14k Gold necklace come to find out that it was NOT REAL it has the stamp and everything to make it look authentic and how I found out is the color of the chain started to change into a darker broze looking color when I talked to the main owner/Manager he said "oh our 14k Gold necklace is NOT real gold only 24k gold is real" after hearing this I said you're selling people fake jewelry and not telling them and I paid $1,050.86 for the chain After I said that and stated that I was recording him he told one of his employees to contact security I asked why are you calling security because I'm recording you and you're about to be exposed?? Funny part is I showed the security guys the chain that I purchased they were like that's most definitely NOT 14k Gold thats definitely fake and I showed him the stamp that the chain had saying 14k and the security even agreed yeah thats not real at all !! REAL GOLD does not change color go ask any jewelry in any state or country real gold does not stick to a magnet We even had a magnet and it stuck to the magnet and was told real gold does not and should not stick to a magnet and i said let us bring in the magnet to show you the manager said oh no i dont want to use that he said NO because he already know at heart he was lieing if you have a thought of purchasing anything from this location please DO NOT DO IT this is why they make REVIEWS to save and help people and after this review the company probably will make a fake apology under this review like oh email us or call us to talk were sorry for you're bad experience etc etc... it's all Foolishness DO NOT SHOP HERE..this will be sent to the BBB..the wise thing they should've done was refunded me what I spent knowing they sold some fake jewelry
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June 2023 by Joy McCoy
I’m so in love with my new sapphire diamond wedding ring. I worked with Kanis I believe was her name at the Arlington Texas Parks mall location. If you are looking for something special PLEASE GO IN AND ASK FOR HER‼️‼️ she made the process SOOO ENJOYABLE. She was so kind and gave us an AMAZING DEAL. Don’t walk RUN to her now
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June 2023 by Roman Garcia
Good quality and great service! Highly recommended.
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May 2023 by Sobhaan Mashriqi
Marc Bridge is the best jeweler in the whole world. He does the best custom work especially his rings and bracelets and necklaces. It’s worth every dollar I spend with him his diamonds are high clarity and gold is beautiful he’s just the best if you need the best deal and the greatest quality he is the one to go to as well as his amazing staff I love this beautiful family of jewelers thanks MARC BRIDGE !!!!
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May 2023 by Jordin Rico
Beautiful customer service really helpful got me a chain at a amazing price
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May 2023 by Teresa Davenport
I visiting from out of town and just happened to stop by. I had a great experience with Liz. She was so kind and went out of her way to help us get the rings of our choice. It was a deal we couldn’t pass up.
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May 2023 by Kate Maldonado
I get all of my jewelry from here, everything is so beautiful! Liz gave me the best deal on everything me and my boyfriend were looking for. Must shop here!!
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March 2023 by Osman Hassan
Liz is a good person gave me a good deal and was excellent at customer service she was so patient and understanding she even helped me pick a ring for my wife my god bless are Heart
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March 2023 by alexander garcia
Great service, and very helpful. Best service I have had from any jewelry store!
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March 2023 by Sana Thanawala
I recently had the pleasure of visiting Marc Bridge Jewelers and I couldn't have been more impressed with their selection and customer service. The store itself is beautifully designed and showcases their stunning collection of jewelry. I was immediately greeted by their friendly staff who helped me find the perfect piece for my special occasion. They took the time to listen to my preferences and offered expert advice on which pieces would suit my style and budget. I never felt pressured to make a purchase, which was a refreshing change from other jewelry stores I've visited.The quality of their jewelry is top-notch and their attention to detail is evident in every piece. I ended up purchasing a gorgeous necklace that I've received countless compliments on. I also appreciated their after-sales service, as they followed up with me to ensure that I was satisfied with my purchase. Overall, my experience at Marc Bridge was exceptional, and I would highly recommend them to anyone in the market for high-quality, beautifully crafted jewelry.
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March 2023 by Omar Herrera
Great customer experience and explained everything very clearly. Will come back for more purchases in the future.
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March 2023 by Michelle Pena
Just bought our wedding bands here we absolutely love them, they are super friendly and welcoming and best in my view. Will come back again
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March 2023 by Joey King
It is our 3rd ring to purchase and we get great service and pricing every time.
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January 2023 by Laci Jenkins
I am unable to leave a half of a star but really wish I could. I have spent over $5,000 in this jewelry store over the last month. Today I visited the Arlington location with my husband watch that I purchased 2 weeks ago to have 2 links removed and was told this required payment. I reminded them of purchase and what they said of it being included and they didn't seem to recall/remember. Faced with attitude, getting the manager called on me and them rudely speaking another language about me in my face was very unprofessional and disrespectful. I am very disappointed and will never do business there again. Nor would l recommend.
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December 2022 by M O
Hadn't been in awhile! So good to see the same warm faces, well all but one and she's never friendly. But 1 bad apple will not keep us away.