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January 2024 by lily newton
Zionn helped us today. He was super upbeat and made mattress shopping a blast! David and Jasmine were also awesome, too! Really appreciated their patience and kind demeanor.
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January 2024 by Brianna Love
We were assisted by Zionn and it was a great experience! He was very thorough and patient with my mom as she searched for a new mattress. We left with a great deal, be sure to visit!
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January 2024 by Clayton Lobingier
BEST EXPERIENCE EVER BUYING A MATTRESS!! Everyone there bent over backwards to help us and to give us the best deal possible. David and the gentleman who showed us around (I'm so sorry I can't remember your name but it was unique and I do know you're a UT Arlington student) were so great to work with. Everything was taken care of, from delivery to removal of the old mattress and even a mattress replacement 2 weeks later. We absolutely love our new mattress and are now lifelong customers of this Mattress Firm location.
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January 2024 by S Arno
David Moses expertly and with great patience guided our parents through their selection and purchase of an adjustable bed. I highly recommend the mattress protector we were advised to purchase; worth every penny and we bought a second one! Great experience all-around. ?
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January 2024 by joseph mckenzie
Working with Zionn and Jazmin was such a great experience! I came in the helped me find the mattress of my life. I came and received an experience I will not forget! Of the many stores here in Arlington this young team is amazing and has earned my business for life!!! GO TO THIS LOCATION AND NOT OTHERS :)
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January 2024 by Carol Daulton
Will definitely start here the next time we shop for a mattress. Zionn was extremely helpful. He listened to our wants and helped us find the best solution for our individual needs (married couple). Great experience overall.
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December 2023 by Andrew Kirner
My first experience with Mattress Firm off I-20 and David Moses the manager listened to what I needed and helped answer my questions (I had many) and was patient with me the entire way. I never felt rushed to buy a mattress, he and his team were cordial, and he had me try different types of beds and let me know of their offerings within my budget. I genuinely felt his goal was to match a mattress to my needs. I received delivery of the mattress today (couple days after purchase) and the experience has been most pleasant. This place is at the top of my list for new beds in the future. A++
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December 2023 by Brian Lee
My wife and I were greeted by Jazmin as we walked in the store, we told her what we were looking for and she was quick to show us the options available.Jazmin pulled a few mattresses down so we could test the firmness to make a decision.She upsold us a box spring and a mattress protector.Jazmin was very friendly and made it fairly easy for us to make a decision.I would definitely recommend Jazmin to anyone looking for a new mattress.
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December 2023 by Kristy Perkins
I had a great experience here. I checked, and their prices are exactly the same on the same mattress at NFM. Jazmin was knowledgeable and really laid-back, no pressure. Just showed me several options based on what I wanted comfort-wise, and let me decide. Good deal, close to home, and I’ve got my new mattress 2 days later.
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December 2023 by Ginette Guerrier
I went in the store just to look. The manager, David, was super nice, patient, and very attentive to my requirements. His recommendation was very affordable and suitable to my sleep needs. I had to walk out with all that I need to end my sleepless nights and start my zzzzz'sI would recommend that store and the manager to anyone needing to start their sleeping journey. ?
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September 2023 by John
The Customer Service was splendid and my expectations has thus far been met with the explanation of cost/benefit. I was initially given an estimate and returned affirm the transaction with a deposit to be completed and that was accommodated. Complimentary water was offered and given and that was appreciable. The only area unresolved was the tax-exempt portion which is to be further explored. Overall kudos.
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September 2023 by Millicent York
Wow! I am so pleased with the service and purchase I made today! I met Maria and David, both were great! I had spoken to David yesterday so ended up working with him. He was professional, knowledgeable and genuinely a nice guy! It was a pleasure working with him!
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September 2023 by Hasan Ali (Hawkman817)
David was very professional! We walked in and he greeted us so nicely and asked us questions on what we would like and how he could best provide for us. Once we walked through the different brands and narrowed down what we would like he helped us decide what would best fit our budget based on quality and features. So attentive and kind. We were very satisfied. Keep up the good work David!
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September 2023 by Mulki Daud
David was a great salesman! He was very professional and helped us stay within budget. He had very great product knowledge and provided us constant support once we narrowed down our choices and helped align us with our perfect match! Thank you David, you are awesome!
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September 2023 by Gloria LeGrand
Absolutely fantastic experience with David buying sleep products. Who knew that I could learn and be so excited to have great nights of sleep. I look forward to referring friends and family to David.
