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November 2023 by Michael Castillo
Very small place. Room was clean. Toilet did not flush well. No elevator and all accessible rooms were booked for my gimby self. Smoke detector removed from the room. If u looking for just a clean room, comfortable bed and a so-so restroom, this spot is for u. I was told they have a continental type breakfast.
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June 2023 by Dee
The worst experience I’ve ever had at a hotel in my life. I was called a racial slur over the phone by the manager at this location, he is lucky I am only leaving this review for now. They will lie about their prices, overcharge you, then give you excuses when it’s time for you to get your money back. I’ve rented rooms here many times. They will never receive another cent from me.
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May 2023 by AnnePaul Pittman
Room was cramped and was mislead by the clerk who told me the reservation fee included everything, but then when I checked in, was surprised by additional charges! Check in attendant was rude and basiclly told me, it was what it was! I will not be back and questioning my Wyndham Rewards membership!Noteworthy details: Be careful of extra charges when booking.
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May 2023 by john minaker
Very nice folks,was a little late do to a hospital visit and they held my belongings for 3 days for me.rooms are perfect and clean, very
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April 2023 by Tanya Samaniego
they need to burn this place down mold on the walls, room &fridge stink, bed looks like it hasn’t been changed sense 2021 DONT RECOMMEND AT ALLLLRooms: Sickening
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March 2023 by Iesha Cain
I really want to give this hotel 0 stars. The staff member was very unprofessional and rude. Denied me my refund after being told that I would receive one back due to I checked out early. My stay was suppose to be from February 18 until the 21st and I checked out on the 19th. After the staff member constantly went back and forth with me, I called him stupid. Therefore he denied my refund
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February 2023 by Julie Daniels
Very upset at the way management and staff handled a situation with me and my fiancé. We have been staying here for the last 2 years and have paid the same way every single time. Clearly they hit something incorrectly and didn’t receive the approval code so they decided to keep our $93.10 that is still taken out of my account and asked us to leave the hotel we were already inside. The same one we stayed in the night before. My bank and corporate for this company have both told me that it’s held with the management team / MERCHANT. So they stole 94 dollars from us. Beware.
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February 2023 by Valeria Moreno
I booked a double bed room for a week and was told they had no rooms and would let me cancel free since it wasn’t my fault. My account was still charged and I have been trying to get in contact with someone but have been transferred all over the place eith no actual help.
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February 2023 by Oliver Garcia
I've never met someone as rude and derogatory as the 20-30 year old man that was working the front desk wearing a north face half zip up. I understand that he probably works with addicts, homeless, and criminals on a day-to-day basis but that doesn't give him permission to speak to every person with an extremely derogatory demeanor. I'm a pharmacist and I was dropping off medication for one of my patients. I will tell my patients that if they stay here, I will not drop off their medication. The staff here made me feel unsafe, I do not recommend anyone staying here.
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January 2023 by Traci Wilson
All was until the last night to stay. I booked a room for my nephew. That morning we left to go out of town for a meeting. As we we driving my nephew told me about a minor incident he'd had a few nights before when his daughter came to visit. Apparently his grandson had some erasable colorable markers for his tablet and and marked all over the wall. They told my nephew it would be a $125.00 charge since the had been damaged. He told them they were erasable and and clean it right up immediately. Then when we got back from our trip, they accused him of having someone in the room smoking which he denied. But he was out of the room for a while because he went down the hall to get some ice. And when we pulled up they waited until I left to tell him he would NOT be allowed to stay the last night he had booked but we were still supposed to be liable for the night payment., Plus the $125 they charged earlier.I was NOT very happy about the situation and since I was the name on record they should have contacted me or told my nephew to contact me to call them.
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October 2022 by Melissa Suiste Collins
There was no microwave in the room when asked about another one with a microwave is 10 dollars more we spent 100 on this room. Kinda funky smell in the room. Skimpy on shower stuff. Wifi was ok. TV channels were kinda messy. Rude staff. Breakfast was only coffee and miny cinnamon rolls. No coffee maker in room
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July 2022 by Vincent Smith
DONT DO IT. Very sad that the only reviews you see when booking the hotel initially are 3 good ones. This hotel is HORRIBLE. We told the man up front we didn’t feel safe and my kids and I arrived upstairs to hallways full of smoke. NOT JUST CIGARETTES EITHER. There were guests loud and sketchy in the hallways talking about fighting. When we told the man we didn’t feel safe (mind you I never expected a refund from the start) he responded with “ You “didn’t feel safe” isn’t a valid reason for a refund. You are speculating based on your own opinions or observations not actual real events.” …. I still can not believe at all this man had the audacity to not only call me but message me basically calling me a liar and telling me mine and my families feelings were invalid. We literally checked in, went in, and walked right back out. Very unprofessional and all around horrific experience. DO NOT STAY HERE!!! I could care less that I lost $250 I just hope no other families have to go through this. Rooms are hot, smell awful, dirty, and again the man working the front is unprofessional and condescending. If I could give 0 stars I would.
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July 2022 by Patti Kane
We had to book this hotel at the last minute. Not only did they get us a room \u0026 accept our dog, they held it until after midnight because we got stuck in accident traffic on our way down. Supper friendly staff, clean comfortable room \u0026 great location.
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June 2022 by Olayinka Afolabi
I spent 3days in this hotel with my family ,everything look really good at first lovely environment neat room but on my second I requested for a linens change from housekeeping but was told I have to come get whatever I need at the reception as they don’t have regular housekeeping… my trash wasn’t taken out I have to keep it at the door overnight and there was a leaking roof, and my Air-conditioner was also leaking… free breakfast was awkward it’s bunch of granola bar and cold coffee so pathetic. Aside from that the man at the reception was really nice apologetic and respectful. The pool is cool and clean.
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June 2022 by Aims xo
Stayed here with my family. It was dirty. We could not walk because people downstairs would bang in the ceiling scaring us every time we would touch the floors. Beds were stained. Lights were flickering Water was dripping on me while I slept. Good things; water pressure? Area is ok
