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March 2024 by Barry C.
I recently brought my Tesla Model Y to NTB Tire Center for a tire issue, and I'm impressed with their swift and reliable service. The staff quickly identified and repaired a nail in my tire, getting me back on the road efficiently. With transparent pricing and professional service, NTB Tire Center is a solid choice for any vehicle, including electric ones like the Tesla Model Y.
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March 2024 by M G.
Awful experience: Hayden the manager, gave horrible customer service.... My battery was bad after a month and he refused to return it or even check it....I had to go to fort worth 20 min away for proper service..... not sure how this kid stays employed.... I manage employees and if anyone one of my employees treated someone this poorly, they would be fired. I have purchased many batteries from this location however i will now take my business elsewhere... i also requested to speak with a district manager about the issue but there is NO way to contact him..... hayden refused to give a phone number or contact email..... he refused to give the corporate office contact number or email..... if you have a problem and this manger is on duty, do not expect a resolution.... The fort worth location explained the issue and i received immediate help so the problem lies with the management. This company makes it impossible to go beyond the person standing in front of you so dont upset Hayden if you go here or you will feel his fury.... He will deny you service..... i have a video of the incident in case this company feels like it would be necessary to correct their management problems at this location
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February 2024 by Scooby Uwu
Hayden and Chris were very respectful, and I appreciate the information and how the explained everything. Will definitely keep bringing my cars here!
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February 2024 by Hex System
Quick friendly service. Monetarily affordable without any pressure for add on sales. 100% recommend this service center.
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February 2024 by Y W
They didn’t try to do anything sus. Very helpful and honest. Appreciate the great customer service.
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February 2024 by Erik Shaw
Instant Service, Chris was more than helpful. He quickly addressed the issue and sent me on my way. Professional, respectful, helpful, and I will DEFINITELY be back to this location!
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February 2024 by Ben Napier
Got me in fast for a great price! 10/10
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February 2024 by nicole yovanovitch
Andrew and the crew at this location were nothing but great ! Very patient and kept me posted throughout the whole process , haven’t had customer service like this in awhile! My car is driving like a brand new vehicle .This will be the only place I will bring my car in from now on ☺️
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February 2024 by Geni Mitchell
Fantastic job friendly service
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February 2024 by Tomeka Turner
Wonderful customer service
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February 2024 by Brian Jones
Chris and the staff were very professional and quickl to get my vehicle ready for the road
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January 2024 by Austin Hildreth
I’ve come here before. Another time today. Great customer service. Quick wait time. Very informative about what’s going on with your service. Great prices. I worked with Hayden, and he was friendly with recommendations without being pushy. Good experience. Will come back.
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January 2024 by Billy Woods
Excellent service!
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January 2024 by Jared Cole
Man this place is wonderful. Walked right in on a Saturday and they took care of me immediately. Kind, courteous and professional. I will definitely be back! Thanks boys!
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January 2024 by Waun Magrady
Excellent service highly recommended