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February 2024 by Angie T
I dropped off a prelabeled package to be mailed via FedEx on 2/7/2024 at around 10am. The associate was beyond rude, impatient, and acted as though she had better things to do than her j-o-b. From start to finish, it took 25 minutes just to get her to 'accept' the package and print me a confirmation receipt. 25 minutes of her sour attitude and her hating the world.It is now 2/9/2024 and my package is MIA. There is no record that FedEx even received. I called the Office Max store only to be told by some guy that it wasn't their issue. The package wasn't in their store any longer so it is on FedEx.Now I am out 100’s of dollars.This place is trash-if you don't want to lose your packages and want someone to give you good customer service-go across I20 and go to the real FedEx store....I have learned my lesson.
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February 2024 by A T.
I dropped off a prelabeled package to be mailed via FedEx on 2/7/2024 at around 10am. The associate was beyond rude, impatient, and acted as though she had better things to do than her j-o-b. From start to finish, it took 25 minutes just to get her to 'accept' the package and print me a confirmation receipt. 25 minutes of her sour attitude and her hating the world. It is now 2/9/2024 and my package is MIA. There is no record that FedEx even received. I called the Office Max store only to be told by some guy that it wasn't their issue. The package wasn't in their store any longer so it is on FedEx. This place is trash-if you don't want to lose your packages and want someone to give you good customer service-go across I20 and go the real FedEx store....I have learned my lesson.
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February 2024 by Hassan Dar
I cancelled the order from online why it show transaction also from store ? Why there are 2 transactions ? Why there are 2 transactions when suppose to be only 1 ?
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December 2023 by Luis Cabrera
The attention was very good from the girl in the printing center. He helped me at all times. thank you
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November 2023 by Wilmette Reid
I was an out-of-town guest in this Texas Office Max, needing to mail items back home to Georgia, as well as to purchase ink for printer. I was impressed with the ease in which I was able to locate all of the items that I needed. The store was very organized and clean. It was a shopping delight to be in your store.
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November 2023 by Kelley C
Employees are very rude and do not care very much about customer service. It does not matter if you are being helped first, you will have to wait while other customers get helped leaving you to wait. Plan on waiting about an hour at the print station and expect to not have any employee or even the manager's full attention while being assisted. My items didn't even get printed correctly. Items are overpriced, you can find most products on Amazon for much less. They also have no public bathroom so make sure you go before entering this place. Very unpleasant experience and will not be returning.
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November 2023 by H I
Very unhelpful employees. Walked in and two people stayed at me like I was walking in to steal. Terrible location
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October 2023 by Doug G.
Went to Office Max to get a card laminated. They refused to do it. Customer Service = "0". Went to FedEx Office, in and out in 4 minutes!!
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October 2023 by Rebecca Nolette
Glad to have a place I can count on get excellent service over the phone, easy online printing order processes and prices, and friendly staff in the stores.
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October 2023 by Gabriel Olatunde
OfficeMax or Offline Depot provides most of the services I need for my business at affordable prices with customer friendly employees.
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September 2023 by Patsy Johnston
Like all stores, the products take up the great majority of the space providing and the purpose for a person to enter. But, it is the sincerity of the people working in that vast space to serve the customers that ultimately brightens the number of stars shinning above them. The people seen as well as those not seen by the public but are obviously doing a great job in supplying the products, keeping the shelves stocked and the store cleaned and everything necessary in order for the customer's ease and comfort in finding their needs or wishes. Thank you.
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September 2023 by Diana Hernandez
The employees are what makes a Company and Luella was every helpful and you could tell that she wanted to be there to help. I don’t think she realize how helpful she was especially me with my three-year-old definitely with a toddler you can use all the help you can get and then some. So thank you extremely.
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September 2023 by yoselin valle
Brenda was awesome helped me order anything I was missing let me know I can order and will arrive at my home the next day. Thanks office Max for having a good price with great quality
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August 2023 by Shutterboy Fuse
She got my prints right thank you ?? was almost closing time too 8/4/23
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July 2023 by Beth Antonelli
Needed a new desk chair for working from home they had a large selection to choose from and I found the perfect one it was not in stock but was delivered to my home in 3 days.
