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February 2024 by Eric B.
I bought a starter from this location and it had a lifetime warranty. Well, it went out at a store and come to find out that they cannot replace the starter because Pep Boys stopped handling many auto parts, starters included. I get emails from them all the time and I just marked it as spam!
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February 2024 by Amanda Davis
The were really nice and explained what the problems were with my car i believe I had Eric working on my car. He was very nice about showing me what part needed to be replaced and replacing it, I think it was the service manager that showed me the cost and let me know what my options were he was very patient with me will definitely be returning for future repairs
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January 2024 by Tiffany Wright
Great service!
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January 2024 by Esosa Joseph
They were helpful with all the needs and concerns with my vehicle especially since my car is an audi and most mechanics have problems fixing cars like that unless it's at an audi dealership which cost a arm and a leg but shout out to pepboys on Cooper for there hard work keep up the good customer service
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January 2024 by Billy Davis
Great job
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January 2024 by Ronald Siller
I was very happy with the service performed of my car.
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December 2023 by Michelle Diane Lopez
Terrible service, terrible attention, people seem to be doing you a favor, even knowing that you pay for the service,
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December 2023 by Debra NICKNAME
Very nice people and great service
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December 2023 by Timothy Lawson
Service was great n quick
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November 2023 by Big sexy Bass
I wish I could give 0 stars. Worse experience of my life. Not only did they try to rip me off. When I picked up the truck they had dug a piece out my dash and claimed they didn’t do it. They also charged me $140 for diagnosing the truck and didn’t give any documentation of what was found and the prices. I will be suing for the cost of my dash and a refund of my diagnostic fee!!!
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November 2023 by Leeza Rijal
Best service in town. I highly recommend this place for your tire change and oil change. Especially the guy named LG helped me a lot . Great environment and reasonable price.
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September 2023 by John Ewings
Went in for a state inspection. Was told I needed new wiper blades but I knew I didn’t need them. Was charged $30 for the blades and another $30 for the inspection itself. Left trash in my car when I picked it up. I’m only going to jiffy lube from now on. Only $8 there for the inspection.
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September 2023 by Jevenee Mosby
I wish I could leave ZERO stars. LG, the MANAGER, had me bring my car in at 9:30 for a diagnostic testing for my check engine light. I called at 4pm and he said they were JUST NOW driving it in the shop. I came in at 7:30. My car was still in the same spot I parked in UNTOUCHED. Why would you keep someone car for 10 hrs and then LIE about it being checked. Never again...
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September 2023 by Gwendolyn R Houston-Jack
The hubs and I have had to visit twice in the past few months for our vehicles. Both times we've had a good experience.Although we're always given an estimated time of service to be completed, we always opt to wait at home. The wait tends to be a little longer than figured, but it's still done.And it's good work. It's a good chance we'll be visiting again in the future.
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September 2023 by Sally T
Church and KC are professional and helpful in every way! They helped pinpoint the issue with our car and provided the necessary service as well as the details explaining what was wrong in order to fix the car. Very kind professional, would go to them again if have future issues!