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January 2024 by Shaun McAlister
My favorite pet store. The staff is friendly and efficient. Prices are affordable, especially if ordering online and picking up in store. Shoutout to Priscilla the manager for helping me quickly resolve an online order mistake I made. ?
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January 2024 by Amanda Frampton
A little over priced Petco an the others are awhile cheaper but people are very friendly an happy to help u with what u need
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January 2024 by Nick Parra
Good and friendly
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January 2024 by Ray Brown
The manager, Leslie, was extremely helpful. She was a huge help and very knowledgeable of terrariums. I visited multiple other stores prior to this, and the others ether had no knowledge of the subject or no useful products. Thank you again for your help, Leslie!
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December 2023 by Gary Willis
I live in Arlington but have to go to the store in Dallas most of the time because this store never has feeder rats!! I always have to call first and you'll be lucky if anyone answers the phone. This store is the worst. If you live in Arlington and need to feed your snake, it might die of starvation if you depended on this place.
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December 2023 by Graciela Hernandez
I fell in love. I haven't used the self serve stations yet but I'm excited to. The hand baked treats they had, my babies loved! I didn't have to wait long at the register, even though the employees were diligently working. Well deserved 5*
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November 2023 by Carl Suller
The girl who works there does not know anything. I was asking where the minnows were and she does not seem to know what they are. Bought crickets and they were poorly caught and packed. Worst of all I was already in the queue when a white nan she seemed to know came by and processed his order first. Man. Never going back there.
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November 2023 by Eagles Fly High
I called 11/06/2023 at 12:00pm to check on my employee appreciation, no body answered, it went to voicemail witch it full.
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September 2023 by Sarah W.
This is my local pet store and it has a good variety of food/treats/toys/etc. I'm a cat person for reference. They also have reward systems so you get discounts the more you shop there.
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September 2023 by Traci Underwood
It's a hit or miss with customer service...fining someone to help you. I feel it's a little overpriced compared to bigger chains like Petsmart/Petco. I have gotten a few fish from here in the past and they seem to do well.
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September 2023 by Scrub Apup
Great service always! Everyone is always attentive, helpful and friendly ? Thank You !
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September 2023 by Rasheeda McGee
Always friendly and have a nice selection of things for our fur babies
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August 2023 by Karen Gonzalez
I went in for dog food today. I knew that there were $5 in credit, and was planning to use them towards the dog food. The young men at the counter, asked if I wanted to apply my reward towards a bag of treats. He told me that the rewards would cover the cost of the treats. I agreed to take the treats, there were about 6 items in the baggy for under $5!! I am on a budget, I would have not been able to get my dog treats without the $5 rewards.
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July 2023 by Chelsea Solomon
Just stopped to pick up dog food, I had a coupon for $5 off of $30 and rewards for $5 on my account, so $10 off overall. The guy at the register told me I got a free goodie bag because of my rewards, cool cool. It’s not free. It’s was the price of my $5 off. I get it, you want people to spend money. But that was my $5 that I earned by spending money at your store and then you took it away by giving me a goodie bag I didn’t ask for by lying and saying it was free, so I paid $62 instead of $56 like I was supposed to. Just putting this out there, if they offer a “free”goodie bag, and you were actually banking on that coupon because you live by a budget, just decline! Also my dog is huge and I just unknowingly paid for a bag of treats he can’t eat because they’re tiny, so thanks dude.
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June 2023 by Mike King
I go to Pet Supermarket for the well-maintained fish department with a wide variety of freshwater fish. Tanks are clean and sometimes you see species that are less common. Staff are always friendly and helpful. Prices are generally good.
