Petmate

Hours:
800 W Stephens St, Arlington TX 76017
(817) 467-5116 Directions

Hours

Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours

About Petmate

Petmate, a business known for its responsive customer service and employee-centric culture, has received positive reviews from its customers and employees. The company's customer service team has been praised for their professionalism and promptness in addressing customer needs, even going as far as sending replacement parts for a customer's pet stroller. Employees have also expressed their appreciation for the company's efforts to create a positive work environment, including providing food and hosting raffles for hard-working staff. The business's shipping and receiving operations have been described as efficient, with helpful and polite staff, though the dock area can be a bit tight in some places. Overall, Petmate seems to be a well-regarded company that values both its customers and its employees.

Most Recent Reviews

Write a review
  • November 2025
    Absolutely amazing staff!! Was loaded and bills signed in and out under 75 mins. No issues what so ever. Super easy to find two turns off I-20…
    Clean restrooms and plenty of space to dock. Definitely look foward to coming here again!!
  • February 2025
    Showed up 2.5 hrs before appt time. Checked in at shipping office between 11 and 12. Was given a door right away.
  • December 2023
    Mi quote to get up was alas 2 pmCheck in 8:20 amCheck out 9:15amExcellent ?

More Comments(41)

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Location and Contact

Petmate

Manufacturer in Arlington, TX 800 W Stephens St, Arlington (817) 467-5116 Website Suggest an Edit