Petmate
Hours:
800 W Stephens St, Arlington TX 76017 Hours
About Petmate
Petmate, a business known for its responsive customer service and employee-centric culture, has received positive reviews from its customers and employees. The company's customer service team has been praised for their professionalism and promptness in addressing customer needs, even going as far as sending replacement parts for a customer's pet stroller. Employees have also expressed their appreciation for the company's efforts to create a positive work environment, including providing food and hosting raffles for hard-working staff. The business's shipping and receiving operations have been described as efficient, with helpful and polite staff, though the dock area can be a bit tight in some places. Overall, Petmate seems to be a well-regarded company that values both its customers and its employees.
Most Recent Reviews
February 2025
Showed up 2.5 hrs before appt time. Checked in at shipping office between 11 and 12. Was given a door right away.
December 2023
Mi quote to get up was alas 2 pmCheck in 8:20 amCheck out 9:15amExcellent ?
December 2023
Nice place, Shipping & receiving Ladies are so nice. Lots of docks & enough room to maneuver. After check in she gave the door, as I backed up to the door they started loading right away. Shipping door is by dock # 11.
More Comments(39)
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